STORIES FROM THE FRONTLINE OF
DIGITAL PATIENT ENGAGEMENT
Available wherever you enjoy podcasts.

About the
Podcast

The highest rated Digital Patient Engagement podcast online, The Digital Patient takes an “edu-taining” approach to all things digital patient care. Guests include: Dr. Becket Mahnke (Chief Medical Information Officer @ Confluence Health), Duska Kennedy (Chief Digital Officer @ North York General Hospital), Devin Gross (former CEO @ Emmi), Dr. David Putrino (Director of Rehabilitation Innovation @ The Mount Sinai Health System), Dr. Jay B. Shah (Chief of Staff, Stanford Health Care),  and many more.

Featured Episode

E1: Company Origins
A Conversation With SeamlessMD CEO, Dr. Joshua Liu

In the inaugural episode of the SeamlessMD Show, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, discusses the company backstory, how he was introduced to Patient Safety, Quality and Readmissions, technology early adopters, and other fun stories from “the come up”.

Dr. Joshua Liu
CEO & Co-Founder at SeamlessMD
Play episode

New episodes Thursday

Recent Episodes

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The Digital Patient Ep. 72: Dr. David Houghton: Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Houghton, Medical Director, Digital Medicine & Chief, Division of Movement and Memory Disorders, Department of Neurology at Ochsner Health, about "Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations".

May 31, 2022

The Digital Patient Ep. 71: Dr. Michael Radtke: Implementing Digital Coaches for Patients, Using AI-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Radtke, Associate Chief Medical Informatics Officer at Intermountain Healthcare, about "Implementing Digital Coaches for Patients, Using AI-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader".

May 17, 2022

The Digital Patient Ep. 70: Dr. David Berger: Impact of Social Determinants of Health on Digital Health Adoption & Elevating Employee Satisfaction to Improve Patient Experience

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Berger, Chief Executive Officer at University Hospital of Brooklyn at State University of New York Downstate Health Sciences University, about the "Impact of Social Determinants of Health on Digital Health Adoption, Elevating Employee Satisfaction to Improve Patient Experience & Transitioning from Clinician to Hospital Executive".

May 3, 2022

The Digital Patient Ep. 69: Dr. Denise Basow: From Editor-in-Chief of UpToDate to Ochsner Health's Chief Digital Officer, Re-building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data to Disrupt Inefficient Workflows

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Denise Basow, Chief Digital Officer at Ochsner Health, about her journey "From Editor-in-Chief of UpToDate to Ochsner Health's Chief Digital Officer, Re-building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data to Disrupt Inefficient Workflows

April 26, 2022

The Digital Patient - Episode 68 - Dr. Becket Mahnke: Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Becket Mahnke, Chief Medical Information Officer at Confluence Health, about "Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army"

April 12, 2022

The Digital Patient - Episode 67 - Dr. David Putrino: Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Putrino, Director of Rehabilitation Innovation at The Mount Sinai Health System, about "Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented"

April 5, 2022

The Digital Patient - Episode 66 - Lydia Lee: Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Lydia Lee, Partner, National Digital Health Lead at KPMG about "Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation"

March 30, 2022

The Digital Patient - Episode 65 - Dr. Eric Wallace: Leveraging Digital Care & Telemedicine for Rural Patients and Addressing Health Disparities Impacted by Technology

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Wallace, Medical Director of Telehealth at UAB about "Leveraging Digital Care & Telemedicine for Rural Patients and Addressing Health Disparities Impacted by Technology."

March 24, 2022

The Digital Patient - Episode 64 - Dr. Roberta Schwartz: Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Roberta Schwartz, Executive Vice President & Chief Innovation Officer at Houston Methodist Hospital about "Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders."

March 17, 2022

The Digital Patient - Episode 63 - Aaron Hajart: Digital Ecosystems for Patients, Health Literacy & Chatbots

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Hajart, Chief Operating Officer and Senior Vice President for Strategy & innovation at Bergen New Bridge Medical Center, about "Digital Ecosystems for Patients, Health Literacy & Chatbots".

March 11, 2022

The Digital Patient - Episode 62 - Duska Kennedy: The Role of a Chief Digital Officer & Implementing a Digital Front Door

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Duska Kennedy, Chief Digital Officer at North York General Hospital, about "The Role of a Chief Digital Officer & Implementing a Digital Front Door".

March 2, 2022

The Digital Patient - Episode 61 - Andriana Lukich: Building a World-Class Digital Hospital for Patients

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Andriana Lukich, Director of Digital Solutions at St. Joseph's Healthcare Hamilton, about "Building a World-Class Digital Hospital for Patients".

February 15, 2022

The Digital Patient - Episode 60 - Dr. Judd Hollander: Navigating 9x Growth of Telehealth During COVID-19 and Designing the National Framework for Telehealth Measurement

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Judd Hollander, Senior Vice President of Healthcare Delivery Innovation at Thomas Jefferson University, about "Navigating 9x Growth of Telehealth During COVID-19 and Designing the National Framework for Telehealth Measurement."

February 8, 2022

The Digital Patient - Episode 59 - Dr. Claire E. Graves: From Arts & Humanities to Digitizing the Endocrine Surgery Experience

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Claire E. Graves, Endocrine Surgeon & Assistant Professor of Surgery at UC Davis, about her journey "From Arts & Humanities to Digitizing the Endocrine Surgery Experience."

January 25, 2022

The Digital Patient - Episode 58 - Dr. Abdelrahman Nimeri: Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Abdelrahman Nimeri, Section Chief for Bariatric & Metabolic Surgery and Medical director of Atrium Health Weight Management at Atrium Health, about "Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes."

January 18, 2022

The Digital Patient - Episode 57 - Dr. Joseph D. Whitlark: Digital Patient Engagement to Increase Patient Experience & Market Share

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Joseph D. Whitlark, Director of Robotic Surgery and Director of Thoracic Surgery at Crozer Health, about "Digital Patient Engagement to Increase Patient Experience & Market Share."

January 11, 2022

SeamlessMD Podcast - Episode 56 - Dr. Daniel Chu: Leveraging Digital Patient Engagement for Enhanced Recovery After Surgery (ERAS) & Health Literacy Strategies

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Daniel Chu, Vice Chair of Health Services Research at UAB about "Leveraging Digital Patient Engagement for Enhanced Recovery After Surgery (ERAS) & Health Literacy Strategies."

December 22, 2021

SeamlessMD Podcast - Episode 55 - Dr. Rardi van Heest: Pioneering Digital Patient Engagement for Cancer Care

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rardi van Heest, Vice President of Medical Affairs, Research & Academics, about "Pioneering Digital Patient Engagement for Cancer Care."

December 14, 2021

SeamlessMD Podcast - Episode 54 - Dr. James Chan: Systematically Implementing Innovation for Health Systems

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. James Chan, Director of Innovation at Sault Area Hospital, about "Systematically Implementing Innovation for Health Systems."

December 7, 2021

SeamlessMD Podcast - Episode 53 - Dr. Jeffrey Blatnik: Digital Patient Engagement to Improve Hernia Surgical Quality, Patient Experience & Patient-Reported Outcomes

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jeffrey Blatnik, Assistant Professor of Surgery and Director of the Hernia Center at Washington University at St. Louis, about "Digital Patient Engagement to Improve Hernia Surgical Quality, Patient Experience & Patient-Reported Outcomes".

November 10, 2021

SeamlessMD Podcast - Episode 52 - Joe Diver: From CIO to Leading Digital Transformation for Healthcare

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Joe Diver, Director of Digital Transformation at Baystate Health, and an innovation strategy leader within TechSpring, Baystate’s Innovation Center. See the full show notes below for details.

October 26, 2021

SeamlessMD Podcast - Episode 51 - Dr. Jeffrey Gollish: Pioneering Orthopaedic Digital Patient Engagement

‍In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jeffrey Gollish, former Medical Director & Head of the Arthroplasty Program at Sunnybrook's Holland Orthopaedic & Arthritic Centre, Chair of the National Standards Committee for the Canadian Orthopaedic Association and longstanding member of the CJRR National Advisory Committee. See the full show notes below for details.

October 19, 2021

SeamlessMD Podcast - Episode 50 - Digital Patient Engagement for TAVR/TAVI

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Ms. Daniela Faykoo Martinez, registered Dietician and current Sr. Patient Education Specialist at SeamlessMD. See the full show notes below for details.

September 29, 2021

SeamlessMD Podcast - Episode 49 - Nicole Graham: Surgical Remote Monitoring to Reduce the Backlog

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Ms. Nicole Graham, Bundled Care Coordinator at Health Sciences North (HSN). See the full show notes below for details.

September 27, 2021

SeamlessMD Podcast - Episode 48 - Dr Carmine Simone: Pioneering Digital Patient Engagement in Ontario

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Carmine Simone, thoracic surgeon and Vice President of Clinical Programs at Michael Garron Hospital (MGH), Medical Lead for Covid Response at MGH, Medical Director for Integrated Programs for Sunnybrook Health Sciences Centre and MGH, and Associate professor in the Department of Surgery at the University of Toronto. See the full show notes below for details.

September 14, 2021

SeamlessMD Podcast - Episode 47 - Using Digital Patient Engagement for Spine Surgery

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Daniella Lock, BHSc, MSc, Patient Education Specialist at SeamlessMD about Using Digital Patient Engagement for Spine Surgery. See the full show notes below for details.

September 8, 2021

SeamlessMD Podcast - Episode 46 - Using Digital Patient Engagement for Robotic Bronchoscopy

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Malvina Ibrahim, RD, MHSc, Patient Education Specialist at SeamlessMD about Using Digital Patient Engagement for Robotic Bronchoscopy. See the full show notes below for details.

August 31, 2021

SeamlessMD Podcast - Episode 45 - Supporting Ontario Hospitals with Surgical Remote Monitoring

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Customer Success Manager, Jordan Finewax, about Supporting Ontario Hospitals with Surgical Remote Monitoring. See the full show notes below for details.

August 4, 2021

SeamlessMD Podcast - Episode 44 - Dr. Jay B. Shah: Healthcare Leadership & Digital Patient Engagement for Urology

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jay B. Shah, Vice Chief of Staff of Stanford Health Care, a staff surgeon and associate professor of Urology at Stanford University, and the Cancer Care Program Leader for Urologic Oncology at the Stanford Cancer Center.

June 29, 2021

SeamlessMD Podcast – Episode 43 – Caroline Fanti: Surgical Remote Monitoring to Reduce ED Visits & Readmissions

SeamlessMD Podcast – Episode 43 – Caroline Fanti: Surgical Remote Monitoring to Reduce ED Visits & Readmissions

June 16, 2021

SeamlessMD Podcast - Episode 42 - How to Implement Surgical Remote Monitoring

May 19, 2021

SeamlessMD Podcast - Episode 41 - Dr. Kevin Lobdell: Surgical Remote Monitoring & Perfect Care

May 12, 2021

SeamlessMD Podcast - Episode 40 - Greg Johnsen: A.I. Chatbots for Healthcare

May 4, 2021

SeamlessMD Podcast - Episode 39 - Rush Study Review: Value of an Interactive Phone Application in an Existing Enhanced Recovery Program

April 13, 2021

SeamlessMD Podcast - Episode 38 - Penn Study Review: Engaging Patients with Text Messages to Understand Post-Op Opioid Consumption

April 6, 2021

SeamlessMD Podcast - Episode 37 - Technological advances to enhance recovery after cardiac surgery

March 23, 2021

SeamlessMD Podcast - Episode 36 - Build vs. Buy (Digital Patient Engagement)

March 16, 2021

SeamlessMD Podcast - Episode 35 - Using Digital Patient Engagement to Curb the Opioid Crisis

March 9, 2021

SeamlessMD Podcast - Episode 34 - Jason Burum: Past, Present & Future of Digital Patient Engagement

March 2, 2021

SeamlessMD Podcast - Episode 33 - How to Evaluate Digital Patient Engagement

February 16, 2021

SeamlessMD Podcast - Episode 32 - Using Digital Patient Engagement For Gynecology-Oncology

February 9, 2021

SeamlessMD Podcast - Episode 31 - Dr. Ronald Goldenberg: Physician-turned-Patient Using Digital Patient Engagement

February 2, 2021

SeamlessMD Podcast - Episode 30 - Devin Gross: Pioneering Digital Patient Engagement

January 26, 2021

SeamlessMD Podcast - Episode 29 - Using Digital Patient Engagement for Post-op Monitoring

January 19, 2021

SeamlessMD Podcast - Episode 28 - The Best Episodes of 2020

December 22, 2020

SeamlessMD Podcast - Episode 27 - Top 7 Digital Patient Engagement Myths

December 15, 2020

SeamlessMD Podcast - Episode 26 - Using Digital Patient Engagement for Cancer Care

December 8, 2020

SeamlessMD Podcast - Episode 25 - How to Raise Series A Funding for a Health Tech Startup

December 1, 2020

SeamlessMD Podcast - Episode 24 - Using Digital Patient Engagement For Endocrine Surgery

November 24, 2020

SeamlessMD Podcast - Episode 23 - Company Culture and Hiring During COVID-19

November 17, 2020

SeamlessMD Podcast - Episode 22 - How Ontario Hospitals Are Tackling The Surgery Backlog With Digital Patient Engagement

November 10, 2020

SeamlessMD Podcast - Episode 21 - Using Digital Patient Engagement For Thoracic Surgery

November 3, 2020

SeamlessMD Podcast - Episode 20 - Reducing Cardiac Readmissions by 45% with Digital Patient Engagement

October 27, 2020

SeamlessMD Podcast - Episode 19 - How to Raise Seed Capital for a Health Tech Startup

October 20, 2020

SeamlessMD Podcast - Episode 18 - Using Digital Patient Engagement For Urology Surgery

October 13, 2020

SeamlessMD Podcast - Episode 17 - Using Digital Patient Engagement For Bariatric Surgery

October 6, 2020

SeamlessMD Podcast - Episode 16 - Using Digital Patient Engagement For Total Joint Replacement

September 29, 2020

SeamlessMD Podcast - Episode 15 - Robert Ritlop: Lessons Learned Investing in Health-Tech

September 23, 2020

SeamlessMD Podcast - Episode 14 - Using Digital Patient Engagement For Cardiac Surgery

September 15, 2020

SeamlessMD Podcast - Episode 13 - Using Digital Patient Engagement For Colorectal Surgery

September 8, 2020

SeamlessMD Podcast - Episode 12 - Using Digital Patient Engagement For Patient-Reported Outcomes

September 1, 2020

SeamlessMD Podcast - Episode 11 - Conducting Research on Digital Patient Engagement

August 25, 2020

SeamlessMD Podcast - Episode 10 - Dr. Jehangir Appoo: From Cardiac Surgeon to Venture Capital Investor

August 18, 2020

SeamlessMD Podcast - Episode 9 - Best Practices for Implementing Digital Patient Engagement

August 11, 2020

SeamlessMD Podcast - Episode 8 - Incorporating Health Literacy & Accessibility into Digital Patient Engagement

August 4, 2020

SeamlessMD Podcast - Episode 7 - Digital Patient Engagement For Prehab

July 28, 2020

SeamlessMD Podcast - Episode 6 - Digital Patient Engagement For Value-based Care

July 21, 2020

SeamlessMD Podcast - Episode 5 - Digital Patient Engagement For The Opioid Crisis

July 14, 2020

SeamlessMD Podcast - Episode 4 - Lessons From Building A Healthcare Technology Company

July 7, 2020

SeamlessMD Podcast - Episode 3 - Digital Patient Engagement For Readmissions

June 30, 2020

SeamlessMD Podcast - Episode 2 - Digital Patient Engagement For ERAS

June 23, 2020

SeamlessMD Podcast - Episode 1 - Company Origins

June 2, 2020

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