In the inaugural episode of the SeamlessMD Show, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, discuss the company backstory, how Dr. Liu was introduced to Patient Safety, Quality and Readmissions, technology early adopters, and other fun stories from "the come up". See the full show notes below for details.
Guest(s): Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD
Episode 1 – Show notes:
[00:35] Defining the purpose of the SeamlessMD Show;
[03:10] How Dr. Joshua Liu learned about Patient Quality, Safety, and Readmissions;
[03:45] Dr. Liu's first tech startup venture;
[09:20] How SeamlessMD operates as a high-performing interdisciplinary team and how physicians learn complementary skills to stay competitive and remove silos in the hospital;
[10:20] Dr. Liu's first mentor: Dr. Howard Abrahms (@HowardBAbrams), Division Head of General Internal Medicine (GIM) at UHN – inspired Josh to learn how to reduce readmissions;
[11:30] Next36 startup incubator – how the founders met and launched SeamlessMD;
[15:55] SeamlessMD's original intended use case: Heart Failure;
[20:00] Early adopter: Dr. Carmine Simone (@CarmineSimon), Thoracic surgeon, Chief of the Department of Surgery and Co-program Medical Director of the Surgery Health Service at the Michael Garron Hospital;
[22:11] Early adopter: Dr. Liane Feldman (@lianefeldman), Professor of Surgery and Chief of the Division of General Surgery at McGill University, and Chair of the Enhanced Recovery Task Force at the Society of American Gastrointestinal & Endoscopic Surgeons (SAGES);
[22:30] How SeamlessMD learned about Enhanced Recovery After Surgery (ERAS) and became one of the 1st patient engagement platforms to deliver ERAS pathways;
[25:30] The importance of patient accessibility in a digital patient engagement platform;
[27:15] Shoutout: Denice Koo MHSc, Director of Patient Education at SeamlessMD;
[30:55] That time SeamlessMD considered making SeamlessMD pet-friendly with "Seamless Pets"; and
[33:00] How SeamlessMD has adapted its platform for the COVID-19 era with COVID-19 patient and employee screening & is helping hospitals restart surgery faster and safer
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