SeamlessMD Podcast - Episode 32 - Using Digital Patient Engagement For Gynecology-Oncology

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February 9, 2021

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Video:

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Daniela Faykoo-Martinez, RD, MHSc, Patient Education Specialist at SeamlessMD about using digital patient engagement for Gynecology-Oncology. See the full show notes below for details.

Guest(s): Ms. Daniela Faykoo-Martinez, RD, MHSc, Patient Education Specialist at SeamlessMD

Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 32 – Show notes:

[0:07] Introducing Ms.Daniela Faykoo-Martinez, RD, MHSc, Patient Education Specialist at SeamlessMD –a local celebrity on the SeamlessMD Podcast;

[1:54] How gynecologypatients commonly want to feel connected to their healthcare team, want tounderstand how to manage pain and infection, and want to learn the specificdetails of their surgery because the intervention is often overwhelming, and whygynecology patients often write “diary entries” to get feedback from theirhealthcare team;

[3:46] How SeamlessMD’s digital patient engagement platform has combined surgery and chemotherapy engagement into one program to accurately represent the patients’ entire journey;

[6:42] How SeamlessMD adapts for each patient, personalizing the education provided including specifics that are often neglected such as managing stoma care, catheter care, libido, and sex after surgery, as well as education on medication for the chemotherapy program to maximize the experience and benefit for the patient;

[8:18] How theconvenience of a digital platform provides healthcare teams the ability to“seamlessly” modify a patient’s program based on their treatment plan;

[12:01] Why includingcountdowns (e.g. days until surgery or days until chemo is complete) in thedigital program helps patients contextualize their experience and maintain asense of normalcy during their care;

[13:59] How daily “healthcheck” questions post-discharge track & manage more complicated issues suchas stoma output (if applicable), catheter monitoring (if applicable), andvaginal discharge/bleeding, and can help patients understand and identifyproblems earlier;

[17:49] How the digitalprogram adapts to each patient based on their unique profile, including complextreatment plans such as neoadjuvant chemotherapy;

[20:10] Why digitalpatient engagement is necessary to capture subjective experiences from patientswhere other devices fail;

[23:26] Lightning Round Questions - For Dr. Liu andMr. Sardana

Q1: If you could be any ingredient in asalad, what would you be and why?

A1 (Dr. Liu): “Pecans, because I feel like they can goon anything and I’m just a bit nutty.”

A1 (Mr. Sardana): “Croutons, because they’re notthe foundation of the salad but you’d definitely notice if they weren’t there.”

Q2: If you were a wicked tyrant, whichcountry would you rule?

A2 (Dr. Liu): “The Wizarding World of Harry Potter! I’mtaking Voldemort’s spot.”

A2 (Mr. Sardana): “Greece or Spain, because theweather is great there!”

Q3: What was your worst ever haircut andhow old were you when you got it?

A3 (Dr. Liu): “It happened during the transition periodbetween when I was getting my haircuts by my parents at home to a hairdresser. Iwas probably 7 or 8; there was one time where the haircut didn’t go well athome, so I felt that I needed a more professional job done.”

A3 (Mr. Sardana): “My worst haircut would either be this past lockdown period or in Grade 4/5 when I dyed my hair blue. I liked it for about a week before I regretted it.”

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