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"SeamlessMD has been life-changing for our Urology patients. By guiding them through every stage of surgery with tailored education and reminders, we’ve seen significant reductions in readmission rates. Patients feel more informed and less anxious, which ultimately leads to better recovery outcomes."
“Through the SeamlessMD Digital Care Journey platform patients undergoing TURBT surgery receive automated activity reminders as well as educational prompts that provide them with personalized, timely education that supports the prevention of post-operative problems associated with TURBT allowing for early detection and timely intervention reducing the need for ER visits and readmissions. With the remote monitoring capabilities, we are able to assess the patient’s symptom burden and recovery trajectory. We consistently hear from patients that access to the platform helps reduce their anxiety as they feel informed and educated about what to expect and for us as providers it has proven to reduce length of stay, readmissions, and ED visits.”
“The impetus for adopting a digital platform was more communications with the patient without overburdening the care team. The digital platform allows us to take all the knowledge that we have that we wish the patient could automatically get and it makes it feasible to automatically send it to them. The beauty of the platform is it sends the information in a way that does not overload the patient. We would typically give patients booklets or a bunch of pamphlets that they would never action or consume. With the digital platform they get a message one month before surgery telling them that they should do this and five days before surgery that they should do that. It’s a more digestible, just-in-time format.”
“Given the tremendous anxiety and information overload that patients feel before and after RC, smartphone-based apps represent an opportunity to enhance communication between patients and care teams. In light of the current COVID pandemic, they may also afford an opportunity to decrease reliance on in-person visits in the pre-operative and post-operative period.”
“Surgery is often a confusing and overwhelming process for patients... Our patients can stay connected on their desktops, laptops and mobile devices with SeamlessMD so they are engaged with the recovery process both before and after surgery.”
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