Digital care journeys your patients actually follow.

SeamlessMD keeps patients on track with timely reminders, education, and symptom monitoring – reducing length of stay, preventing readmissions, and giving clinical staff their time back.

EpicOn Epic? We're the only Toolbox partner providing MyChart Care Companion content

See the platform

Thunder Bay Regional Health Sciences Centre

How it works

A guided journey for every step of care

For any procedure, treatment, or condition, SeamlessMD keeps patients engaged and care teams informed – automatically.

EPICExclusive Partnership

On Epic? SeamlessMD is your fastest path to launching and scaling MyChart Care Companion.

SeamlessMD is the first - and only - company to achieve Epic Toolbox designation for Care Companion Care Plan Content.

75+ ready-to-import care plans: covering 150+ procedures and conditions - orthopedics, cardiac, oncology, women's health, chronic care, and more
Save significant time for clinicians and IT: customize evidence-based templates that are ready to go, rather than building content from scratch
Proven to improve patient outcomes: validated by 40+ studies and evaluations to reduce length of stay, readmissions, ED visits, and costs

Platform Capabilities

Built for the complexity of modern health systems

Pre-Built Content for 150+ Conditions & Procedures
Clinically validated content covering 150+ conditions, treatments and procedures - so your team does not have to build from scratch.
EHR Integration
Fast, validated integrations with Epic, Oracle Cerner, and MEDITECH - proven with multiple health systems.
Multi-Channel, Multilingual & Accessible
Meet patients where they are - via smartphone, tablet, desktop, text, and email - in their preferred language, at health-literacy-appropriate reading levels, and fully WCAG 2.0 AA compliant.
Patient-Reported Outcomes
Capture validated PROMs at scheduled intervals and write data back into EHRs.
MyChart & Digital Front Door integration
Enable patients to access their care journey directly through MyChart or your existing digital front door.
Fully Managed Service
SeamlessMD handles implementation, pathway configuration, and ongoing content updates - so your clinical teams stay focused on care, not software.

Results the whole C-suite cares about

Lower length of stay: 1–2 days
Lower readmission rates: 89 %
Lower ED visits: 72 %
Lower cost per patient: $1,000+

Testimonials

Trusted by leading health systems

SeamlessMD has been a key partner in our system’s quality and patient safety strategy by enhancing communication between patients and care teams through a digital care solution. The use of digital education, remote patient monitoring and alerts to consistently engage with patients beyond the hospital setting to address any post-surgical complications were a significant factor in reducing readmissions and ED visits.

Brent Matthews, MD

Surgeon-in-Chief and EVP, Surgery Specialties Division,

Advocate Health

At North York General, we are committed to delivering digitally enabled patient-centred care wherever and whenever people need it. Seamless Answers helps extend trusted support beyond hospital walls by giving patients access to clinician-approved information through an intuitive AI chatbot, creating a more convenient and connected care journey.

Duska Kennedy, MBA

VP, Strategy, Digital Health and Chief Digital Officer,

North York General

We have been impressed with the magnitude of blood pressure reduction we’re seeing with SeamlessMD. Not only is it clinically meaningful,but at scale, these improved clinical outcomes also translate into significant cardiovascular risk reductions with fewer heart attacks and strokes. This is so important for our entire patient population...

Lara Evans, MD, MPH

Associate Chief Patient Engagement Officer for Patient Reported Outcomes,

University of Rochester Medicine

SeamlessMD has been instrumental in transforming how we support patients across our health care system. After seeing significant improvements in length of stay for our cardiac population, it was clear we had an opportunity to scale that impact further. The results from orthopedics have reinforced that digital care journeys can play a critical role in enhancing recovery, reducing system strain, and delivering a better experience for patients—regardless of the procedure.

Margaret Melanson, MBA

President and CEO,

Horizon Health Network

We are thrilled to be an early adopter of SeamlessMD's care plan content for our use of Care Companion at Confluence Health for both surgical procedures and chronic conditions. Partnering with SeamlessMD accelerated our Care Companion implementations and streamlined our delivery of evidence-based, high quality content trusted by our clinicians. Patient adoption and feedback so far has been fantastic.

C. Becket Mahnke, MD

CMIO and Pediatric Cardiologist,

Confluence Health

Surgery is often a confusing and overwhelming process for patients... Our patients can stay connected on their desktops, tablets, and mobile devices with SeamlessMD so they are engaged with the recovery process both before and after surgery.

Daniel Chu, MD, MSPH, FACS

Director, Division of Gastrointestinal Surgery,

UAB

SeamlessMD is a game changer. It not only empowers our patients with information and support throughout their entire surgical journey but also enables us to monitor their progress closely to alleviate any concerns earlier while reducing patient anxiety about what to expect. This has been crucial in reducing emergency visits, and shortening hospital stays while providing an exceptional care experience.

Jody Strik, MHM

Clinical Vice President,

Halton Healthcare

View customer stories

Discover the complete Digital Care Journey solution

SeamlessMD gives care teams the tools to ensure every patient gets the right care at the right time.

Use Cases & Workflows
See workflows used by SeamlessMD partners for surgery, oncology, chronic care, and more.
Learn more
Care Plan Library
150+ clinically validated care plans spanning surgery, medical, and chronic care – ready to deploy from day one and fully customizable to your protocols.
Learn more
EHR Integration
Seamlessly embedded in Epic, Oracle Cerner, and leading EHRs so care teams can automate patient enrollment, access patient data and act on alerts without leaving their existing workflows.
Learn more
MyChart Care Companion Content
Save 100+ hours of IT and clinician time with pre-built care plan content covering 150+ conditions, procedures and treatments – all available in Epic MyChart Care Companion.
Learn more

From the blog

Conversations, innovations, industry best practices, and company news.

Sep 29, 2026
243: Becker's 2026 Debrief: Competing with Wayne Gretzky (and winning), What Happens When Patients' AI Agents Start Talking to Yours, and The Most Interesting Ideas We Heard
In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...
Aug 31, 2026
NBRHC among the first in the world to give patients safe, clinician-approved AI support around the clock
Some surgical patients at NBRHC now have access to 24/7 clinician-approved AI support through the recent launch of Seamless Answers — a conversational AI feature within the SeamlessMD platform. This launch places NBRHC among a small group of health systems worldwide offering patients a safe, clinician-approved AI assistant as part of their care.
May 25, 2026
SeamlessMD Launches Seamless Answers: Clinician-Approved Conversational AI That Supports Patients Around the Clock
SeamlessMD, the leading digital care journey platform for health systems, today announced the general availability of Seamless Answers: a conversational AI feature that enables patients to ask questions about their care and receive safe, accurate responses at any hour - exclusively from content their care team has reviewed and approved.