Partnered with leading health systems to improve patient care

How SeamlessMD Works

Patient Engagement
Guide patients before, during and after hospitalization on their smartphone, tablet or computer.
Personalized Education
Deliver interactive care plans, including reminders, to-do-lists, videos and evidence based education.
Track Patient Progress
Collect Patient-Reported Outcomes across the episode, such as pain, compliance, and validated PRO surveys.
Remote Patient Monitoring
Use alerts and dashboards to monitor patients and intervene sooner for patients at-risk.
Analytics & Reporting
Analyze aggregate data through custom reports and dashboards to accelerate quality improvement.
EHR Integration
Use standalone or integrate with your EHR – SeamlessMD is the only patient engagement technology validated by both Epic and Cerner for integration.

Case Study: ↓ 41% ED Visits and ↓ 4% Readmissions During COVID-19

“We have now had several patients that had their first joint replacement surgery completed at the beginning of the pandemic, and their second joint replacement in the past months with the SeamlessMD app. The feedback we have received is very compelling with patients saying their experience was 100x better with the app and the support of our NP.”

Caroline Fanti
Director of Regional Surgical Services for Northwest Ontario and Thunder Bay Regional Health Sciences Centre

Collecting Patient-Reported Outcomes ForTotal Joint Replacement

“SeamlessMD has been an integral part of our digital transformation for total joint replacement patients – helping us improve the patient experience through interactive patient education, remote patient monitoring and automated PRO data collection. This technology enables outstanding patient care by collecting valuable patient-reported outcomes data for continuous quality improvement.”

Dr. Freidrich Boettner
Orthopedic Surgeon, Hospital for Special Surgery
Results with SeamlessMD:
  • 98% patient activation rate
  • 97% patients engaged with post-op digital check-ins
  • 69% PRO survey response rate for Hip Replacement
  • 75% PRO survey response rate for Knee Replacement
  • 43% patients self-reported avoiding at least 1 phone calls
View Full Case Study

Research: Reducing Hospital Visits and Improving Patient Engagement for Joint Replacement Care

“It has been exciting to work with SeamlessMD to expand our strategy for patient- and family-centred care and improve the patient experience and health outcomes. With the use of myHip&Knee, patients are receiving focused education and recommendations at the right time in their recovery enabling them to better self-manage, monitor their progress and seek help when needed.”

Dr. Jeffrey Gollish
Medical Director, The Holland Centre, Sunnybrook Holland Orthopaedic & Arthritic Centre
Sunnybrook’s partnership with SeamlessMD was recognized by Health Standards Organization as a leading practice for “Excellence in Patient Engagement for Patient Safety”.
Click here to learn more.

Check out our podcast: Using Digital Patient Engagement for Total Joint Replacement

Featuring Patient Education Design expert, Denice Koo MHSc, Director of Patient Education at SeamlessMD and Dr. Joshua Liu, Co-founder & CEO at SeamlessMD.
Go to podcast episode

Orthopedic Patient Testimonials

Felt more connected to care team

“Made me feel like (the hospital) was with me the whole way. I never feel alone. I still feel like they are part of my recovery.”

Addressed concerns earlier

“It covered all concerns I had regarding my knee surgery. Was easy to use and not very time consuming. Thank you so much!”

Reduced anxiety during recovery

“It was reassuring to know that I was on track in the healing process. I’m truly thankful for this program!”

Caught complication earlier

“My incision developed a hematoma and as soon as the program got this data, it instructed me to contact my provider. He responded within minutes of receipt. Made me feel well taken care of!”

Differentiated patient experience

“It answers virtually all of the questions for someone who has never had this surgery before. Whoever designed Seamless.MD put a huge amount of thought into its design and content. i found it to be a difference maker in staying informed!”

Empowered to track recovery

“It felt like I had access to the physician in some form. It allowed me to benchmark myself for pain and meds - which seems obvious, but without the app it is doubtful that a patient would write down what they are taking for pain, or what they are feeling for pain on a daily basis.”

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