In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Malvina Ibrahim, RD, MHSc, Patient Education Specialist at SeamlessMD about Using Digital Patient Engagement for Robotic Bronchoscopy. See the full show notes below for details.
Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD
Episode 46 – Show notes:
[0:47] Introducing Ms. Malvina Ibrahim, RD, MHSc, Patient Education Specialist at SeamlessMD, where she designs interactive digital care plans for patients;
[1:22] How Digital Patient Engagement platforms can effectively guide patients throughout their entire surgical journey on any smart technology device;
[4:09] How a robotic bronchoscopy procedure allows for more control and stability than in a regular bronchoscopy, as the biopsy of the lung is obtained through the use of a robotic arm. It is able to go through smaller airways with a more direct visualization of where they’re going and how they’re getting there, also allowing for enhanced safety;
[6:12] Why patients are concerned with knowing biopsy results immediately before going into robotic bronchoscopy, similar to patients that undergo regular bronchoscopy;
[8:07] Why digital care plans for robotic bronchoscopy are more focussed on providing pre-op instruction for patients, as there is a low complication rate post-discharge and no wound after-care, yet how the technology is also useful for post-op expectations (e.g. what symptoms are normal after discharge, when they can expect to receive biopsy results, education on how to reduce their anxiety, etc.);
[14:58] How digital patient engagement can transfer robotic bronchoscopy patients into a thoracic surgery care plan if necessary, resulting in a seamless experience for patients;
[16:28] How feedback from robotic bronchoscopy patients thus far has generally been positive, and has been described as a very comprehensive yet reassuring program;
[21:44] Why Ms. Ibrahim loves working at SeamlessMD for its open and collaborative environment, innovation, an increased sharing of ideas, and a willingness to try new things;
[24:53] Fast Five / Lightning Round Questions - Josh and Alan:
Q1: What is the best age?
A1(A): “Gut answer would be very young (5 years old), where you wouldn’t have to deal with a lot of problems. When I was younger I always wanted to be older, and I was looking forward to having more autonomy. But at the same time I was also a lot more carefree when I was younger. I enjoyed my early 20s the most, since everything was still so new, brand new things to experience, but I also had a bit of that autonomy as well.”
A1(J): “I’m in my 30s right now, and for me I think I’ve enjoyed my 30s the most. I don’t have to worry as much about the crazy deadlines I had back in school. I also love my work life - being part of a team that’s working towards something; compared to being in school, where you mostly work individually as a student.”
Q2: Would you rather: Speak every language in the world VS Talk to animals
A2(A): “I believe we already can do that to an extent, through non verbal communication, body language, and things like that. Now that I think about it though, since humans are animals, wouldn’t being able to talk to animals mean that I can also talk to all humans? Did I just find a loophole? But with my original train of thought, I’d choose to be able to speak all the languages; there’s a lot more humans to converse with, you can share different ideas and learn differently, and pick up different cultures.”
A2(J): “I like animals but I’m not an animal person, so I’d pick the languages thing. I wouldn’t need to watch foreign films in dub, and travel becomes a lot easier.”
Q3: What’s your favourite carb? Bread, pasta, rice, or potatoes? What would be your favourite carb to combine things with?
A3(A): “There are a lot of ways to use rice…pasta’s great…bread is fantastic. I could go for a thick sourdough bread, but it would need either butter on it or made into a sandwich. I’m choosing bread.”
A3(J): “They’re all so good…I’ll probably go with bread too actually. I don’t eat a lot of bread. You can make really good bread that’s just bread, compared to pasta that needs to be combined with something.”
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