In the inaugural episode of the SeamlessMD Show, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, discusses the company backstory, how he was introduced to Patient Safety, Quality and Readmissions, technology early adopters, and other fun stories from “the come up”.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with WakeMed's CIO, Dr. Peter Marks, and CMIO, Dr. Neal Chawla, about "Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, Leveraging Transparency to Empower Clinicians, and more..."
May 18, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Seattle Children's Chief Digital & Information Officer, Dr. Zafar Chaudry, about "Learning From the UK System for Digital Health, Earning Your Title Every Day, Listening to Gen Z for Innovation, and more..."
May 11, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Henry Ford Health's Dr. Eric Makhni, about "How to implement Patient-Reported Outcomes (PROs) to be standard of care, How to make PROM collection easy and invisible, The value of building your network in healthcare, and more..."
May 4, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with WellSpan Health's CMIO, Dr. Alexander Petron, about "Harnessing Ambient Voice Tech to Tackle Staff Burnout, Balancing Patient Satisfaction with Clinician Wellbeing, Knowing "Your Why" to drive Clinical Outcomes, and more..."
April 27, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Froedtert Health's CMIO, Dr. Keith Woeltje, about "Conversational AI for Healthcare, Creating Learning Health Systems, Proactive Decision Support to Improve Patient Care, and more..."
April 20, 2023
On the 100th episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Divurgent's CEO, Edward Marx, about "How a personal health scare sparked innovation, Using empathy to fuel digital health transformation, Creating “listening posts” with clinical champions, and more..."
April 13, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with KeyCare's CEO/Founder, Dr. Lyle Berkowitz, about "Building the 1st Virtual Care Startup Directly Partnered with Epic, Advice for Physician Entrepreneurs, The Need For Compensation Redesign to Reduce Physician Burnout, and more..."
April 6, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Artisight's President, Dr. Stephanie Lahr, about "Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, Thinking Upstream to Solve For Root Problems, and more..."
March 30, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Novant Health's Chief Health Informatics Officer, Dr. Margaret Lozovatsky, about "How to Build the Right Culture for Digital Transformation, Connecting Technology with Clinician Needs, Engaging Physician Skeptics, and more..."
March 23, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UCHealth's Chief Medical Informatics Officer, Dr. CT Lin, about "Measuring and Benchmarking Clinician NPS, Augmenting CDS with AI, Making Clinical Informatics Fun, and more..."
March 16, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with University of Utah Health's Chief Information Officer, Donna Roach, about "Maintaining a Culture of Curiosity & Innovation, Establishing the Right Governance For Your Digital Health Strategy, How You’re a Consumer Always but a Patient Sometimes, and more..."
March 9, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MUSC's Vice Chair of Clinical Research & Applied Informatics, Dr. Heather Evans, about "Pioneering surgical wound monitoring, The tension between innovation and security in medical informatics, Why Digital Health must integrate into existing workflows, and more..."
March 2, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Serial Chief of Surgery, Dr. Douglas Slakey, about "Creating a Team of Teams to Rapidly Implement ERAS Across a Health System, Learning from the Airline Industry to Optimize Healthcare Reliability, and Empowering People to do the Right Thing By Making it Easy"
February 23, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UPMC's VP, Clinical IT Transformation, Dr. Andrew Watson, about "Operationalizing Digital Health, the Evolution of Telehealth, and How Policy and Regulation Impact the Digital Health Landscape"
February 16, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Allegheny Health Network's Chief Digital & Information Officer, Dr. Ashis Barad, about "Why Healthcare needs to be Designed for Consumers and not just Patients, Using Tech to Scale Trust, and more..."
February 9, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with RWJBarnabas Health's Director of Digital Health, Harshal Shah, about "The importance of educating patients for digital transformation, understanding the complexities of the consumer journey, saying "Yes" to opportunities to learn & grow, and more..."
February 2, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with CommonSpirit Health's former Chief Information & Digital Officer, Suja Chandra, about "Emerging Digital Health Trends, The potential for AI in healthcare, Big Tech's influence on Digital Health, and more..."
January 25, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Mercy's VP, Clinical Innovation, Dr. Damon Broyles, about "Why Digital/Innovation leaders must reduce burdens on healthcare staff, Incubating healthtech startups to align with community needs, Serendipitous collisions in healthcare innovation ecosystems, and more...""
January 19, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with RWJBarnabas Health's VP, Digital Health Systems, Brian Dobosh, about "Achieving Epic’s perfect 10 gold star ranking, implementing a feedback intake process to scale innovation, and why your EHR interoperability framework should be like an onion"
January 11, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with University of Iowa's CMIO, Dr. James Blum, about "Practical implementation of AI and Predictive Modeling for Personalized Care, Improving Patient Access to Care, Focusing Less on Tech Specs and More on Outcomes, and more..."
December 20, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Atrium Health's VP of Innovation, Todd Dunn, about "Building an Innovation System to Scale Impact Across a Health System, Conceptualizing a Multidimensional Consumer, Painstorming Before Brainstorming, and more..."
December 14, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with the University of Rochester Medical Center's CMIO, Dr. Gregg Nicandri, about "VR Training to Improve Surgical Quality, Eliminating the Mouse and Keyboard to Streamline Clinical Documentation, SDoH for Equitable Access to Care"
December 8, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with the University of Rochester Medical Center's CMIO, Dr. Gregg Nicandri, about "VR Training to Improve Surgical Quality, Eliminating the Mouse and Keyboard to Streamline Clinical Documentation, SDoH for Equitable Access to Care"
November 30, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Intermountain Healthcare's Mona Baset about "Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy."
November 8, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Catholic Health's Michael Mainiero about "Using Trauma as Jet Fuel for Work, Establishing a Digital Culture, and the Importance of Empathetic Design"
October 25, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Hoag's Kathy Azeez-Narain about "Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers"
September 28, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MultiCare's Dr. Michael Han about his journey becoming a "Chief Medical Information Officer, Connecting Care to Patients in Underserved Communities & Why Subtracting from Workflow is Necessary for Innovation"
September 14, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sara Vaezy about "How Providence Ideates, Incubates & Spins Out Health Tech Startups, Creating Personalized Omni-Channel Consumer Experiences & Leveraging Digital Transformation to Evolve Policy."
August 10, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tony Ambrozie about "Applying Digital & Leadership Principles from Disney and AMEX to Transform the Healthcare Consumer Experience.""
July 26, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sanjay Malaviya about "Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness."
July 19, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Ben Chao about "Launching a Health System Venture Fund, Implementing Digital Care Journeys & Leveraging Asynchronous Digital Care."
July 5, 2022
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Patrick A. Woodard about his journey as a "Physician Tech Entrepreneur-Turned Chief Digital Officer and What Healthcare Leaders Can Learn from Musical Orchestra"
June 21, 2022
In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Mike McSherry, Co-founder & CEO of Xealth about "Spinning a Digital Health Company out of a Health System and Building the Operating System for Prescribing Digital Health Apps".
June 14, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Houghton, Medical Director, Digital Medicine & Chief, Division of Movement and Memory Disorders, Department of Neurology at Ochsner Health, about "Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations".
May 31, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Radtke, Associate Chief Medical Informatics Officer at Intermountain Healthcare, about "Implementing Digital Coaches for Patients, Using AI-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader".
May 17, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Berger, Chief Executive Officer at University Hospital of Brooklyn at State University of New York Downstate Health Sciences University, about the "Impact of Social Determinants of Health on Digital Health Adoption, Elevating Employee Satisfaction to Improve Patient Experience & Transitioning from Clinician to Hospital Executive".
May 3, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Denise Basow, Chief Digital Officer at Ochsner Health, about her journey "From Editor-in-Chief of UpToDate to Ochsner Health's Chief Digital Officer, Re-building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data to Disrupt Inefficient Workflows
April 26, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Becket Mahnke, Chief Medical Information Officer at Confluence Health, about "Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army"
April 12, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Putrino, Director of Rehabilitation Innovation at The Mount Sinai Health System, about "Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented"
April 5, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Lydia Lee, Partner, National Digital Health Lead at KPMG about "Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation"
March 30, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Wallace, Medical Director of Telehealth at UAB about "Leveraging Digital Care & Telemedicine for Rural Patients and Addressing Health Disparities Impacted by Technology."
March 24, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Roberta Schwartz, Executive Vice President & Chief Innovation Officer at Houston Methodist Hospital about "Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders."
March 17, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Hajart, Chief Operating Officer and Senior Vice President for Strategy & innovation at Bergen New Bridge Medical Center, about "Digital Ecosystems for Patients, Health Literacy & Chatbots".
March 11, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Duska Kennedy, Chief Digital Officer at North York General Hospital, about "The Role of a Chief Digital Officer & Implementing a Digital Front Door".
March 2, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Andriana Lukich, Director of Digital Solutions at St. Joseph's Healthcare Hamilton, about "Building a World-Class Digital Hospital for Patients".
February 15, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Judd Hollander, Senior Vice President of Healthcare Delivery Innovation at Thomas Jefferson University, about "Navigating 9x Growth of Telehealth During COVID-19 and Designing the National Framework for Telehealth Measurement."
February 8, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Claire E. Graves, Endocrine Surgeon & Assistant Professor of Surgery at UC Davis, about her journey "From Arts & Humanities to Digitizing the Endocrine Surgery Experience."
January 25, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Abdelrahman Nimeri, Section Chief for Bariatric & Metabolic Surgery and Medical director of Atrium Health Weight Management at Atrium Health, about "Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes."
January 18, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Joseph D. Whitlark, Director of Robotic Surgery and Director of Thoracic Surgery at Crozer Health, about "Digital Patient Engagement to Increase Patient Experience & Market Share."
January 11, 2022
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Daniel Chu, Vice Chair of Health Services Research at UAB about "Leveraging Digital Patient Engagement for Enhanced Recovery After Surgery (ERAS) & Health Literacy Strategies."
December 22, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rardi van Heest, Vice President of Medical Affairs, Research & Academics, about "Pioneering Digital Patient Engagement for Cancer Care."
December 14, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. James Chan, Director of Innovation at Sault Area Hospital, about "Systematically Implementing Innovation for Health Systems."
December 7, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jeffrey Blatnik, Assistant Professor of Surgery and Director of the Hernia Center at Washington University at St. Louis, about "Digital Patient Engagement to Improve Hernia Surgical Quality, Patient Experience & Patient-Reported Outcomes".
November 10, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Joe Diver, Director of Digital Transformation at Baystate Health, and an innovation strategy leader within TechSpring, Baystate’s Innovation Center. See the full show notes below for details.
October 26, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jeffrey Gollish, former Medical Director & Head of the Arthroplasty Program at Sunnybrook's Holland Orthopaedic & Arthritic Centre, Chair of the National Standards Committee for the Canadian Orthopaedic Association and longstanding member of the CJRR National Advisory Committee. See the full show notes below for details.
October 19, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Ms. Daniela Faykoo Martinez, registered Dietician and current Sr. Patient Education Specialist at SeamlessMD. See the full show notes below for details.
September 29, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Ms. Nicole Graham, Bundled Care Coordinator at Health Sciences North (HSN). See the full show notes below for details.
September 27, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Carmine Simone, thoracic surgeon and Vice President of Clinical Programs at Michael Garron Hospital (MGH), Medical Lead for Covid Response at MGH, Medical Director for Integrated Programs for Sunnybrook Health Sciences Centre and MGH, and Associate professor in the Department of Surgery at the University of Toronto. See the full show notes below for details.
September 14, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Daniella Lock, BHSc, MSc, Patient Education Specialist at SeamlessMD about Using Digital Patient Engagement for Spine Surgery. See the full show notes below for details.
September 8, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Malvina Ibrahim, RD, MHSc, Patient Education Specialist at SeamlessMD about Using Digital Patient Engagement for Robotic Bronchoscopy. See the full show notes below for details.
August 31, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Customer Success Manager, Jordan Finewax, about Supporting Ontario Hospitals with Surgical Remote Monitoring. See the full show notes below for details.
August 4, 2021
In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jay B. Shah, Vice Chief of Staff of Stanford Health Care, a staff surgeon and associate professor of Urology at Stanford University, and the Cancer Care Program Leader for Urologic Oncology at the Stanford Cancer Center.
June 29, 2021
SeamlessMD Podcast – Episode 43 – Caroline Fanti: Surgical Remote Monitoring to Reduce ED Visits & Readmissions
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With the numerous protocols to follow, identifying which data or metrics to collect, and analyzing them, is critical for the success of an ERAS program. Here’s a look at some of the metrics that leading organizations with multiple ERAS pathways measure, and scale, for consistent data collection.
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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with WakeMed's CIO, Dr. Peter Marks, and CMIO, Dr. Neal Chawla, about "Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, Leveraging Transparency to Empower Clinicians, and more..."
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The digital care journey platform enhances the patient experience and reduces the surgical backlog.
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