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In the inaugural episode of the SeamlessMD Show, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, discusses the company backstory, how he was introduced to Patient Safety, Quality and Readmissions, technology early adopters, and other fun stories from “the come up”.
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Albert Bonnema, CMIO at Kettering Health, about "Combining EHR, genomics, and AI for breakthroughs in precision medicine, Risks of AI use in medical education, Barriers to making personalized medicine standard, and more..."
September 11, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Greg Ator, former, longtime CMIO at Kansas University Health System, about "Why AI Chart Summarization is the Next Dominant Use Case, Having a CMIO in Every Clinical Department, Could a Startup Disrupt the Major EHR Incumbents? And more..."
September 4, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Craig Norquist, CMIO at HonorHealth, about "What the Healthcare C-Suite can learn from the Navy, Where AI Agents best fit in Healthcare, How being a Clinician-Patient exposes Healthcare Inequities, and more..."
August 28, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Joel Gordon (CMIO, UW Health) and Stacy Rasmussen (VP, IS Business Relationship Management, Planning and Growth, UW Health), about "Building a Successful Digital Transformation Dyad, Leading and Lagging Indicators of Success with AI, Measuring ROI with Rigor for AI Scribes, and more..."
August 21, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Sonali Kohli, EVP, Digital Transformation & Chief Information Officer at Niagara Health, about "Lessons from a Modern Day EHR Implementation, Establishing Guardrails for Safe AI, Success with Digital Care Journeys for Remote Surgical Monitoring, and more..."
August 14, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Robert Slepin, Chief Digital Officer and Senior Vice President at SE Health, about "Implementing EHRs Globally, Strategic Recommendations for EHR Companies, Keys to Mitigate Risk with Large-Scale Digital Transformation, and more..."
July 24, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Shoma Desai, Executive Director, Digital Innovation at Cedars-Sinai, about "Scaling AI-powered Virtual Urgent Care, Why Virtualists Can Get More Face Time with Patients, Understanding Customer Acquisition Costs to Sustain Innovation, and more..."
July 17, 2025
On this special episode of The Digital Patient, Josh recaps his recent trip to the AMDIS conference in Ojai, California. Josh shares highlights from his patient engagement panel, thought-provoking sessions on AI governance, and candid hallway conversations with CMIOs from across the country. From fireside chats with Oracle Health to literature reviews on hype ratios—and a chaotic Uber saga—this episode offers a behind-the-scenes look at one of the most authentic gatherings in digital health.
July 10, 2025
On this episode of The Digital Patient, Dr. Joshua Liu and Alan chat with Dr. Alistair Erskine, Veteran CIO/CDO, about "Proving ROI for AI, Chat-based AI interfaces for the EHR, Why Every Health System should Hire a Chief Financial Informatics Officer, and more..."
July 3, 2025
On this episode of The Digital Patient, Dr. Joshua Liu and Alan chat with Dr. Jonah Feldman, Medical Director, Clinical Transformation and Informatics at NYU Langone Health, about "Evaluating Human vs AI-generated Patient Summaries, Using AI to Simplify Patient Discharge Info, Does Your EHR Respect you? and more..."
June 26, 2025
On this episode of The Digital Patient, Dr. Joshua Liu and Alan chat with Dr. Devin Mann, Strategic Director, Digital Health Innovation at NYU Langone Health, about "GenAI for Patient Communication, How to go from Research to Operational Use for Digital Health, Balancing Short & Long-term Strategy with AI, and more..."
June 19, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Justin Brueck, System Vice President of Innovation and Research at Endeavor Health, about "the Business Case for AI Scribes, Rethinking Care Delivery from First Principles to Solve for The Silver Tsunami, Embedding Genomics into Patient Care, and more..."
June 12, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Bradley Crotty, Chief Digital Officer at Froedtert Health and Interim President at Inception Health, about "What Startups Get Wrong Working with Health Systems, Using Qualitative Data to Understand why Tech Isn’t Working, and Should Health Systems Still Have Venture Arms in 2025?"
June 5, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Andrew Markowski, CMIO at UVA Health, about "Why AI Models Succeed or Fail, the Standardization Myth, How to Increase Your Sphere of Influence For Better Change Management, and more..."
May 30, 2025
On this special episode of The Digital Patient, Josh and Alan unpack their experience at Epic’s XGM Conference—Epic’s first time allowing vendors at the event. Representing SeamlessMD, the first Toolbox partner for MyChart Care Companion content, they share the inside scoop on Epic’s whimsical culture, meaningful hallway conversations, and what it was like to exhibit alongside rising stars like Abridge.
May 23, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Michael Pfeffer, CIO & CDO at Stanford Health Care and Stanford University School of Medicine, and Associate Dean at Stanford University School of Medicine, about "Why we Shouldn't Always Want "Human in the Loop" for AI, Why Prediction Models are Only as Useful as the Problems they Solve, Where AI Scribes Must Evolve, and more..."
April 24, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Ben Hohmuth, Chief Medical Information Officer at Geisinger, about "Why Human Connection will address Burnout more than Tech, the Future of Clinical AI Copilots, Why Solely Optimizing Tech Won’t Eliminate In-Basket Overload, and more..."
April 17, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Tressa Springmann, Chief Information and Digital Officer at LifeBridge Health, about "The Economics of AI, How to Move Quickly with AI Governance, Beekeeping as a Healthcare Leadership Metaphor, and more..."
April 10, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Nitu Kashyap, CMIO at Emory Healthcare, about "Scaling AI Scribes System-Wide, Training the Next Generation of Clinicians to use AI, Making CDS Work in 5 Seconds or Less, and more..."
April 3, 2025
In this dual-guest episode of The Digital Patient, Josh Liu and Alan are joined by two brilliant digital leaders in healthcare: Dr. Michael Hasselberg and Michael Mainiero. Together, they break down "Why Most AI Pitches Fail, Startup Red Flags, the One Word That Will Get You Blacklisted from Health Systems, and more..."
March 27, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Laura Marquez, Sr. Director for Digital Transformation at University of Utah Health, about "Dark Green v. Light Green Dollars For ROI, Why Healthcare Leaders Need to be More Comfortable Killing Old Tech, How Patients are the Most Underutilized Care Team Members, and more..."
March 21, 2025
On this special solo episode of The Digital Patient, Josh and Alan recap their experience at HIMSS 2025 in Las Vegas, covering the biggest trends in AI, digital health, and interoperability while sharing some conference misadventures, from navigating Vegas casinos to the Great Vegas Waffle mishap at the opening reception.
March 18, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Joey Seliski, Director, Technology Strategy and Digital Health at Allegheny Health Network, and Dr. James Solava, Medical Director, Clinical Informatics at Allegheny Health Network, about "Piloting 3 AI Scribes at Once, Reducing Friction for Clinicians to Use AI, Rethinking Medical Education in the World of AI, and more..."
March 13, 2025
On this special solo episode of The Digital Patient, Josh and Alan recap their experience at ViVE 2025 in Nashville—from key takeaways on AI’s growing pains to health system reinvention and some hilarious behind-the-scenes moments. They share standout ideas from top speakers, discuss the shifting landscape of digital health, and rate everything from conference swag to Nashville hot chicken.
February 28, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Sachin D. Shah, Chief Medical Information Officer at UChicago Medicine, about "Why Clinicians Must Stay in the Driver’s Seat of AI, The Risk of De-Skilling Clinicians with AI Documentation, and Tackling Digital Health Equity, and more..."
February 10, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jeffrey Sturman, CDIO at Memorial Healthcare System, about "Getting the Right Sponsorship Early to Scale Digital Health, Balancing Innovation with Keeping the Lights on, The Promise of Digital Twins, and more..."
February 3, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Jon Senkler, Regional CMIO at UnityPoint Health, about "The ideal Clinical AI Co-Pilot, Why AI is like a Scalpel that can help or harm, How Ambient AI Reduces in-the-moment Cognitive Burden, and more..."
January 30, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Paul Testa, CMIO at NYU Langone Health, about "How being a Lawyer made him a Different Type of CMIO, NYU's Approach to Generative AI, Shifting the EHR from Inputs to Outputs in the Next Decade, and more..."
January 27, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Yasir Tarabichi, Chief Health AI Officer at The MetroHealth System, about "How to Succeed with AI Sepsis Models (where others failed), Using AI to Fix Broken Processes, Why Informatics Should Lead AI, and more..."
January 23, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Richard (Rich) Zane, Chief Innovation Officer at UC Health, about "Eliminating Pilotitis, Balancing Innovation with Financial Realities, Simplifying Clinical Workflows Before Adding AI, and more..."
January 20, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Finly Zachariah, Associate CMIO at City of Hope, and CMO at Empower Hope, about "AI for Palliative Care, Gaps in Palliative Care Today and Spinning Out a Startup From a Hospital to Solve Them, and more..."
January 16, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Neeta Goel, Chief Medical Officer, Clinically-Integrated Network, and VP, Clinical Excellence, Ambulatory Services at Inova Health, about "Using Tech to Scale Depression Screenings Across the Health System, Eliminating Low-Value Care, and Does Charging for MyChart Messages Work?"
January 13, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Brian Imdieke, Provider Informaticist, Nurse Practitioner, and Former Interim CHIO at Hennepin Healthcare, about "The Evolution From Human to AI Scribes, How to Optimize Clinician Adoption with AI, Bridging Innovation Gaps in Safety Net Hospitals, and more..."
January 9, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rob Bart, Chief Medical Information Officer at UPMC, about "What CMIOs Can Learn From Working at Health IT Vendors, Reducing Bias with AI, Building Context-Aware Decision Support, and more..."
January 6, 2025
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Tarun Kapoor, Chief Digital Transformation Officer at Virtua Health, about "Why ‘Top of License’ Is ‘Top of Burnout’, What Healthcare Can Learn from Netflix About Digital Transformation, Adapting to the Quadruple Storm in Healthcare, and more..."
December 19, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Adam Cherrington, VP of Digital Health at KLAS Research, about "What Healthcare Can Learn from the DMV, The Power of Patient Voice, Red Flags and Green Flags for Patient-Centric Vendors, and more..."
December 12, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Louis Jeansonne, Chief Medical Information Officer at Ochsner Health, about "Pioneering Draft AI Responses for Patient Messages, The Potential of AI-powered Surgical Robots, What it Takes to Achieve Epic 10 Gold Stars, and more..."
December 6, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Kai Kao, Chief Medical Information Officer at UChicago Medicine, about "Using Simulations to Design the Optimal Hospital at Home, Elevating Clinician AI Literacy, Calculating ROI for Hospital at Home, and more..."
November 28, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Nirav Shah, Medical Director of Quality Innovation and Clinical Practice Analytics at Endeavor Health, about "AI-Driven SDoH Insights, Identifying Domestic Violence with NLP, Is There Such a Thing as Too Much Data?" and more...
November 22, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Townsend, Chief Clinical Digital Ventures Officer at Bon Secours Mercy Health, about "Why Project Owners Must Have Skin in the Game for New Tech, Navigating Mission Creep with AI, Why “Situational Awareness” Prevents Innovation Failure, and more..."
November 15, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ann Cappellari, CMIO at SSM Health, about "A call to preserve the art of medicine, How to bridge the value of Tech when clinical ROI doesn't align with business ROI, Should clinician burnout really be measured by number of clicks, and more..."
November 8, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Allen Hsiao, CHIO at Yale New Haven Health System and Yale School of Medicine, about "Why AI draft responses to patient portal messages have underwhelmed so far, Using AI scribes in the ED, How to use MyChart for Equitable Research Participation, and more..."
November 1, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Hannah Galvin, CMIO at Cambridge Health Alliance, and Co-Founder at Shift Health Care Task Force, about "Equitable Interoperability, Making AI Scribes Work for Pediatrics, Building National Standards for Data Segmentation, and more..."
October 24, 2024
On this special episode of The Digital Patient, hosts Alan Sardana and Dr. Joshua Liu reflect on their time at Becker’s 9th Annual Health IT + Digital Health + RCM Meeting in Chicago. This episode focuses on their experiences at the event, discussing everything from the most provocative ideas they heard to valuable vendor insights from the dungeon... and tips on how to make the most out of healthcare conferences.
October 17, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Kali Arduini Ihde, Director of Innovation at Northwestern Medicine, about "Scaling AI Scribes, Launching a Start Up Accelerator, Creating a Safe Space for Innovation, and more..."
October 10, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Adam Carewe, Co-founder at NerdMDs, and CMO at Heidi Health, about "What actually happened at Kaiser Permanente with AI Scribes, How CMIOs think about Vendor Selection, Problems Old Culture Orgs face with New Tech, and more..."
September 26, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Armando Bedoya, Chief Analytics & Medical Information Officer at Duke University Health System, about "How Nutrition Labels Can De-Risk AI, Understanding Behavioral Economics for AI Adoption, Alleviating Admin Burden with AI, and more..."
September 19, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Romil Chadha, Chief Medical Information Officer at UK HealthCare, about "Building Solutions on Paper First, When to Introduce Friction vs. Automation, Why Too Many Measures Can Hurt Healthcare, and more..."
September 12, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Terri Couts, SVP and Chief Digital Officer at The Guthrie Clinic, about "Phishing Your Own Staff to Improve Cybersecurity, Why AI is a Tool and Not The Whole Solution, Focusing on Solving Root Problems, and more..."
September 5, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Crystal Broj, Enterprise Chief Digital Transformation Officer at MUSC, about "Launching Emily—MUSC's AI Patient Access Phone System, Using RPA for Preventative Care, Embracing Imperfect Pilots for Practical Improvements, and more..."
August 29, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Ross, System CMIO at Optum (supporting Northern Light Health), about "How AI will improve eConsults with contextual summarization, Talking with Medical Assistants to determine physician fit for AI Scribes, How asynchronous patient care will look in the future, and more..."
August 22, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Summer Blackerby, Chief Nursing Information Officer at CoxHealth, and Gina Ellerbee, Administrative Director of Nursing Practice and Professional Development at CoxHealth, about "Launching a Virtual Nursing Pilot in 9 Days, Scaling Virtual Care Beyond the Pilot, Shifting From Task-Based Workflows to Patient-Centered Collaboration While Reducing Burnout, and more..."
August 15, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Christopher Longhurst, Chief Clinical and Innovation Officer at UCSD, about "Pioneering AI-generated patient message drafts, Why implementation will make or break your innovation, Bridging the gap between AI performance and outcomes, and more..."
August 8, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Drs. Rachel McEntee, CMIO, and Justin Stinnett-Donnelly, Associate VP, Business Owner for Inpatient and Ancillary Applications at University of Vermont Health Network, about "Assessing AI Scribes via Crossover Comparison, Why AI needs more Patient Safety Research before use on Clinical Care, How to Sunset Old Tech Processes, and more..."
August 1, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Colleen Hole, Strategy Advisor for Innovation and Commercialization at Advocate Health, about "Hospital at Home: Navigating Regulator Challenges, Dealing with Misaligned Incentives, Improving Patient, Caregiver, and Clinician Wellbeing, and more..."
July 25, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Chestek, CMIO at University of Illinois Health, about "Why AI Scribes Will Never Have 100% Clinician Adoption (and that's OK), How to Pick Representative User Groups for Health Tech Pilots, Why Wearables Pose a Problem, and more..."
July 18, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jake Lancaster, CMIO at Baptist Memorial Health Care, about "Adapting How You Talk About AI to Get Stakeholder Adoption, Saving Nurses 20 Minutes Per Shift Without Tech, Exploring Systemic Healthcare Issues Through Fiction, the Arthurian Legend, and 90s Music, and more...""
July 11, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Alper, CQO / CCIO at UMass Memorial Health Care, about "Strategies for Scaling Hospital at Home, Exploring the Intersection of Informatics and Quality, How Incentives Drive Patient Care, and more...."
June 27, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jennifer Goldman, CMIO at Memorial Healthcare System, about "Eliminating Over 800,000 Daily Clicks, Actioning SDoH Data, and Mastering Change Management in a WFH Environment, and more...."
June 20, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rebecca Mishuris, CMIO at Mass General Brigham, about "Safeguarding Relationships with AI, Turning Skeptics into Champions, Prioritizing Practical Wins Over Theoretical Benefits, and more...."
June 13, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Jennifer MacGregor, VP, Digital Patient and Provider Experience at Fraser Health, about "Developing AI Copilots for Healthcare Efficiency, Launching Fraser's Digital Front Door, Why Being Kind Doesn't mean Being Nice, and more...."
June 6, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Emily Webber, CMIO at IU Health, about "Mastering AI Governance, Harnessing Listening as a Superpower, Bridging the Tech and Healthcare Cultures, and more...."
May 30, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Deepti Pandita, CMIO at UCI Health, about "Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, Talking to Users Before Building, and more...."
May 23, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Mark Weisman, CIO / CMIO at Tidal Health, about "Targeting >50% clinician adoption with Ambient, Replacing the Pager, Envisioning Patient-Centered Bots Interacting with Bots, and more...."
May 16, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tom Andriola, Vice Chancellor, Information, Technology and Data & Chief Digital Officer at UC Irvine, about "How Regulatory Environments Set the Pace for Innovation, Operating as a Data Company, Championing Consumer-Driven Healthcare, and more..."
May 10, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Marcus Speaker, Associate CMIO at Carilion Clinic, about "Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, Using Existing Tech to Its Full Capacity, and more..."
April 18, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Miri, CDIO at Baptist Health, about "Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, Consolidating Tech Stack for Efficiency, and more..."
April 4, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana share a recap of HIMSS24 including "HIMSS v. HLTH, Comparing Epic, Cerner & MEDITECH's Approach to AI Scribes, Virtual Nursing, Networking Do's and Don'ts, and more..."
March 27, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Chero Goswami, CIDO at University of Wisconsin Health System, about "Empowering IT to Own Outcomes, Why Every Healthcare Leader Must Know Economics, Chero's 3G Philosophy on Service Excellence, and more..."
March 21, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ash Goel, CIO at Bronson Healthcare, about "Leadership Lessons from Mountain Climbing, Adapting to AI, Tackling Hyperspecialization in Healthcare, and more..."
March 7, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UR Medicine's CDHO, Dr. Michael Hasselberg, about "Frontiers in Telepsychiatry, Open-Source Innovation, Why Startups Should Focus on Higher Level Problems, and more..."
February 29, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Baptist Health's CMIO, Dr. Brett Oliver, about "Championing Ambient Voice Tech, Safe AI Rollouts, The Future of Remote Care, and more..."
February 22, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Nuvance Health's CMIO, Dr. Albert Villarin, about "Overcoming EHR Biases, Ending Faxing via Digital Patient Empowerment, Automating SDoH Collection and Geo-Social Programs in EHRs, and more..."
February 8, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Providence's Chief of Virtual Care and Digital Health, Dr. Eve Cunningham, about "Extending Care Through Full-Stack RPM, AI-Driven Accurate & Appropriate Specialty Referrals, Empowering Global Teams to Accelerate Healthcare Tech, and more..."
January 25, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MaineHealth's CIO, Dr. Daniel Nigrin, about his journey "From DJ to Physician CIO, Thinking About Scale Before You Pilot, Exploring AI With Eyes Wide Open, and more..."
January 11, 2024
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MultiCare's CIO, Bradd Busick, about "How to Build Trust and a Winning Team Culture, Implementing Autonomous In-Hospital Robots to Reduce Nursing Burdens, Simplifying IT Through Storytelling, and more..."
December 28, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Northwell Health's CMIO, Dr. Sophia Saleem, about "Personalized interventions to Tackle Provider Burnout, Shifting Healthcare Focus From Transactions to Patient Access & Engagement, Turning Skeptics Into Teachers, and more..."
December 14, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Northwell Health's CMIO, Dr. Sophia Saleem, about "Personalized interventions to Tackle Provider Burnout, Shifting Healthcare Focus From Transactions to Patient Access & Engagement, Turning Skeptics Into Teachers, and more..."
November 30, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Lehigh Valley's CHIO, Dr. Maulik Purohit, about "Building Guardrails to Prevent Complacency, Healthy AI Skepticism, The Power of Daily 1% Improvement, and more..."
November 16, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sutter West Bay Region's Virtual-First Primary Care Physician and Chief Medical Information Officer, Dr. Matthew Sakumoto, about "Being a Virtual-First Primary Care Doc, Tips to improve Digital Empathy, Working as a Team to Reduce Clinician Burnout, and more..."
November 2, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Augmedix Founder, Director, and Chief Strategy Officer, Ian Shakil, about "Ambient Voice Scribes v. No Scribes, Partnering With Google to Beat the Competition, Smashing Clinician Burnout with a Sledgehammer, and more..."
October 19, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with BJC HealthCare's Vice President and System CMO, Dr. Bruce Hall, about "The Evolution of Healthcare Quality, Transforming Medicine With Data, Strategies to Improve Frontline Buy-In for Quality, and more..."
October 5, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Interior Health's VP, Digital Health, Brent Kruschel, about "Why Listening is a Superpower for Digital Health Success, How Enabling Autonomy Leads to Healthcare Worker Retention, Learning from Failures to Drive Innovation, and more..."
August 31, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UH's Chief Quality & Clinical Transformation Officer, Dr. Peter Pronovost, about "Leading With Love to Drive Innovation, Eliminating Value Defects Across a Health System, Implementing Enhanced Recovery Across 15 Service Lines During a Pandemic, and more..."
August 10, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MEDITECH's COO, Helen Waters, about "Redesigning The EHR From The Ground Up, Leading With Boldness and Humility, Utilizing LLMs and NLP to Empower Clinicians With Informed Decisions, and more..."
July 27, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with BJC HealthCare's VP of Digital Products & Innovation, Dr. Thomas Maddox, about "Shark Tank Competitions to Stimulate Innovation Within a Health System, Launching a Healthcare Innovation Lab to Scale Digital Health, Using Data to Facilitate Proactive Care, and more..."
July 13, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with WakeMed's CIO, Dr. Peter Marks, and CMIO, Dr. Neal Chawla, about "Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, Leveraging Transparency to Empower Clinicians, and more..."
May 18, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Seattle Children's Chief Digital & Information Officer, Dr. Zafar Chaudry, about "Learning From the UK System for Digital Health, Earning Your Title Every Day, Listening to Gen Z for Innovation, and more..."
May 11, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Henry Ford Health's Dr. Eric Makhni, about "How to implement Patient-Reported Outcomes (PROs) to be standard of care, How to make PROM collection easy and invisible, The value of building your network in healthcare, and more..."
May 4, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with WellSpan Health's CMIO, Dr. Alexander Petron, about "Harnessing Ambient Voice Tech to Tackle Staff Burnout, Balancing Patient Satisfaction with Clinician Wellbeing, Knowing "Your Why" to drive Clinical Outcomes, and more..."
April 27, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Froedtert Health's CMIO, Dr. Keith Woeltje, about "Conversational AI for Healthcare, Creating Learning Health Systems, Proactive Decision Support to Improve Patient Care, and more..."
April 20, 2023
On the 100th episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Divurgent's CEO, Edward Marx, about "How a personal health scare sparked innovation, Using empathy to fuel digital health transformation, Creating “listening posts” with clinical champions, and more..."
April 13, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with KeyCare's CEO/Founder, Dr. Lyle Berkowitz, about "Building the 1st Virtual Care Startup Directly Partnered with Epic, Advice for Physician Entrepreneurs, The Need For Compensation Redesign to Reduce Physician Burnout, and more..."
April 6, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Artisight's President, Dr. Stephanie Lahr, about "Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, Thinking Upstream to Solve For Root Problems, and more..."
March 30, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Novant Health's Chief Health Informatics Officer, Dr. Margaret Lozovatsky, about "How to Build the Right Culture for Digital Transformation, Connecting Technology with Clinician Needs, Engaging Physician Skeptics, and more..."
March 23, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UCHealth's Chief Medical Informatics Officer, Dr. CT Lin, about "Measuring and Benchmarking Clinician NPS, Augmenting CDS with AI, Making Clinical Informatics Fun, and more..."
March 16, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with University of Utah Health's Chief Information Officer, Donna Roach, about "Maintaining a Culture of Curiosity & Innovation, Establishing the Right Governance For Your Digital Health Strategy, How You’re a Consumer Always but a Patient Sometimes, and more..."
March 9, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MUSC's Vice Chair of Clinical Research & Applied Informatics, Dr. Heather Evans, about "Pioneering surgical wound monitoring, The tension between innovation and security in medical informatics, Why Digital Health must integrate into existing workflows, and more..."
March 2, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Serial Chief of Surgery, Dr. Douglas Slakey, about "Creating a Team of Teams to Rapidly Implement ERAS Across a Health System, Learning from the Airline Industry to Optimize Healthcare Reliability, and Empowering People to do the Right Thing By Making it Easy"
February 23, 2023
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UPMC's VP, Clinical IT Transformation, Dr. Andrew Watson, about "Operationalizing Digital Health, the Evolution of Telehealth, and How Policy and Regulation Impact the Digital Health Landscape"
February 16, 2023
Each week, SeamlessMD is highlighting how our platform supports patients and care teams for specific surgical procedures or health conditions. Our solution uses a patient’s own smartphone, tablet, or desktop computer to guide them with health system-specific, step-by-step guidance via reminders, education, and symptom monitoring. This week’s spotlight: Endoscopy.
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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Dr. Albert Bonnema, CMIO at Kettering Health, about "Combining EHR, genomics, and AI for breakthroughs in precision medicine, Risks of AI use in medical education, Barriers to making personalized medicine standard, and more..."
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Kingston Health Sciences Centre (KHSC) is a leading academic hospital and southeastern Ontario hub for complex acute and specialty care. With over 650,000 patients served annually and a strong research mandate, KHSC sought a digital health solution to enhance patient education, enable remote monitoring, streamline operations, and capture research-grade patient-reported outcomes data.
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