TDP 126: Carilion Clinic's Associate CMIO, Dr. Marcus Speaker: Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, and Using Existing Tech to Its Full Capacity

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Marcus Speaker, Associate CMIO at Carilion Clinic, about "Balancing AI Adoption with Value, How Coffee Machines Foster Greater Connection, Using Existing Tech to Its Full Capacity, and more..."

April 18, 2024

TDP 125: Baptist Health’s CDIO, Aaron Miri: Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, and Consolidating Tech Stack for Efficiency

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Miri, CDIO at Baptist Health, about "Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, Consolidating Tech Stack for Efficiency, and more..."

April 4, 2024

TDP 124: HIMSS24 Recap: HIMSS vs. HLTH, Comparing Epic, Cerner & MEDITECH's Approach to AI Scribes, Virtual Nursing, Networking Do's and Don'ts and... Pirates of the Caribbean?

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana share a recap of HIMSS24 including "HIMSS v. HLTH, Comparing Epic, Cerner & MEDITECH's Approach to AI Scribes, Virtual Nursing, Networking Do's and Don'ts, and more..."

March 27, 2024

TDP 123: University of Wisconsin’s CDIO, Chero Goswami: Empowering IT to Own Outcomes, Why Every Healthcare Leader Must Know Economics, and Chero’s 3G Philosophy on Service Excellence

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Chero Goswami, CIDO at University of Wisconsin Health System, about "Empowering IT to Own Outcomes, Why Every Healthcare Leader Must Know Economics, Chero's 3G Philosophy on Service Excellence, and more..."

March 21, 2024

TDP 122: Bronson Healthcare’s CIO, Dr. Ash Goel: Leadership Lessons from Mountain Climbing, Adapting to AI, and Tackling Hyperspecialization in Healthcare

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ash Goel, CIO at Bronson Healthcare, about "Leadership Lessons from Mountain Climbing, Adapting to AI, Tackling Hyperspecialization in Healthcare, and more..."

March 7, 2024

TDP 121: UR Medicine's CDHO, Dr. Michael Hasselberg: Frontiers in Telepsychiatry, Open-Source Innovation, Why Healthcare Startups Should Focus on Higher Level Problems

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UR Medicine's CDHO, Dr. Michael Hasselberg, about "Frontiers in Telepsychiatry, Open-Source Innovation, Why Startups Should Focus on Higher Level Problems, and more..."

February 29, 2024

TDP 120: Baptist Health's CMIO, Dr. Brett Oliver: Championing Ambient Voice Tech, Safe AI Rollouts, and The Future of Remote Care

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Baptist Health's CMIO, Dr. Brett Oliver, about "Championing Ambient Voice Tech, Safe AI Rollouts, The Future of Remote Care, and more..."

February 22, 2024

TDP 119: Nuvance Health's CMIO, Dr. Albert Villarin: Overcoming EHR Biases, Ending Faxing via Digital Patient Empowerment, and Automating SDoH Collection and Geo-Social Programs in EHRs

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Nuvance Health's CMIO, Dr. Albert Villarin, about "Overcoming EHR Biases, Ending Faxing via Digital Patient Empowerment, Automating SDoH Collection and Geo-Social Programs in EHRs, and more..."

February 8, 2024

TDP 118: Providence's Chief of Virtual Care & Digital Health, Dr. Eve Cunningham: Extending Care Through Full-Stack RPM, AI-Driven Accurate & Appropriate Specialty Referrals and Empowering Global Teams to Accelerate Healthcare Tech

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Providence's Chief of Virtual Care and Digital Health, Dr. Eve Cunningham, about "Extending Care Through Full-Stack RPM, AI-Driven Accurate & Appropriate Specialty Referrals, Empowering Global Teams to Accelerate Healthcare Tech, and more..."

January 25, 2024

TDP 117: MaineHealth's CIO, Dr. Daniel Nigrin: From DJ to Physician CIO, Thinking About Scale Before You Pilot, and Exploring AI With Eyes Wide Open

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MaineHealth's CIO, Dr. Daniel Nigrin, about his journey "From DJ to Physician CIO, Thinking About Scale Before You Pilot, Exploring AI With Eyes Wide Open, and more..."

January 11, 2024

TDP 116: MultiCare's CIO, Bradd Busick: How to Build Trust and a Winning Team Culture, Implementing Autonomous In-Hospital Robots to Reduce Nursing Burdens, and Simplifying IT Through Storytelling

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MultiCare's CIO, Bradd Busick, about "How to Build Trust and a Winning Team Culture, Implementing Autonomous In-Hospital Robots to Reduce Nursing Burdens, Simplifying IT Through Storytelling, and more..."

December 28, 2023

TDP 115: Vanderbilt's CIO, HealthIT, Dr. Neal Patel: Pragmatic Views on AI and Why Virtual Nursing Will Be as Ubiquitous as WiFi

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Northwell Health's CMIO, Dr. Sophia Saleem, about "Personalized interventions to Tackle Provider Burnout, Shifting Healthcare Focus From Transactions to Patient Access & Engagement, Turning Skeptics Into Teachers, and more..."

December 14, 2023

TDP 114: Northwell Health's CMIO, Dr. Sophia Saleem: Personalized Interventions to Tackle Provider Burnout, Shifting Healthcare Focus From Transactions to Patient Access & Engagement, and Turning Skeptics Into Teachers

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Northwell Health's CMIO, Dr. Sophia Saleem, about "Personalized interventions to Tackle Provider Burnout, Shifting Healthcare Focus From Transactions to Patient Access & Engagement, Turning Skeptics Into Teachers, and more..."

November 30, 2023

TDP 113: Lehigh Valley’s CHIO, Dr. Maulik Purohit: Building Guardrails to Prevent Complacency, Healthy AI Skepticism, and The Power of Daily 1% Improvement

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Lehigh Valley's CHIO, Dr. Maulik Purohit, about "Building Guardrails to Prevent Complacency, Healthy AI Skepticism, The Power of Daily 1% Improvement, and more..."

November 16, 2023

TDP 112: Sutter West Bay Region's CMIO, Dr. Matt Sakumoto: Being a Virtual-First Primary Care Doc, Tips to improve Digital Empathy, and Working as a Team to Reduce Clinician Burnout

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sutter West Bay Region's Virtual-First Primary Care Physician and Chief Medical Information Officer, Dr. Matthew Sakumoto, about "Being a Virtual-First Primary Care Doc, Tips to improve Digital Empathy, Working as a Team to Reduce Clinician Burnout, and more..."

November 2, 2023

TDP 111: Augmedix Founder & Chief Strategy Officer, Ian Shakil: Ambient Voice Scribes v. No Scribes, Partnering With Google to Beat the Competition & Smashing Clinician Burnout with a Sledgehammer

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Augmedix Founder, Director, and Chief Strategy Officer, Ian Shakil, about "Ambient Voice Scribes v. No Scribes, Partnering With Google to Beat the Competition, Smashing Clinician Burnout with a Sledgehammer, and more..."

October 19, 2023

TDP 110: BJC HealthCare's System CMO, Dr. Bruce Hall: The Evolution of Healthcare Quality, Transforming Medicine With Data, and Strategies to Improve Frontline Buy-In for Quality

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with BJC HealthCare's Vice President and System CMO, Dr. Bruce Hall, about "The Evolution of Healthcare Quality, Transforming Medicine With Data, Strategies to Improve Frontline Buy-In for Quality, and more..."

October 5, 2023

TDP 109: Interior Health's VP, Digital Health, Brent Kruschel: Why Listening is a Superpower for Digital Health Success, How Enabling Autonomy Leads to Healthcare Worker Retention, and Learning from Failures to Drive Innovation

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Interior Health's VP, Digital Health, Brent Kruschel, about "Why Listening is a Superpower for Digital Health Success, How Enabling Autonomy Leads to Healthcare Worker Retention, Learning from Failures to Drive Innovation, and more..."

August 31, 2023

TDP 108: UH's Chief Quality & Clinical Transformation Officer, Dr. Peter Pronovost: Leading With Love to Drive Innovation, Eliminating Value Defects Across a Health System, and Implementing Enhanced Recovery Across 15 Service Lines During a Pandemic

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UH's Chief Quality & Clinical Transformation Officer, Dr. Peter Pronovost, about "Leading With Love to Drive Innovation, Eliminating Value Defects Across a Health System, Implementing Enhanced Recovery Across 15 Service Lines During a Pandemic, and more..."

August 10, 2023

TDP 107: MEDITECH's COO, Helen Waters: Redesigning The EHR From The Ground Up, Leading With Boldness and Humility, and Utilizing LLMs and NLP to Empower Clinicians With Informed Decisions

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MEDITECH's COO, Helen Waters, about "Redesigning The EHR From The Ground Up, Leading With Boldness and Humility, Utilizing LLMs and NLP to Empower Clinicians With Informed Decisions, and more..."

July 27, 2023

TDP 106: BJC HealthCare’s VP, Digital & Innovation, Dr. Thomas Maddox: Shark Tank Competitions For Innovation Within a Health System, Launching an Innovation Lab to Scale Digital Health, and Using Data to Facilitate Proactive Care

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with BJC HealthCare's VP of Digital Products & Innovation, Dr. Thomas Maddox, about "Shark Tank Competitions to Stimulate Innovation Within a Health System, Launching a Healthcare Innovation Lab to Scale Digital Health, Using Data to Facilitate Proactive Care, and more..."

July 13, 2023

TDP 105: WakeMed's CIO, Dr. Peter Marks & CMIO, Dr. Neal Chawla: Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, and Leveraging Transparency to Empower Clinicians

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with WakeMed's CIO, Dr. Peter Marks, and CMIO, Dr. Neal Chawla, about "Fostering a Successful CIO <> CMIO Dyad, Collaborating with Hospital Boards to Drive Digital Transformation, Leveraging Transparency to Empower Clinicians, and more..."

May 18, 2023

TDP 104: Seattle Children's CDIO, Dr. Zafar Chaudry: Learning From the UK System for Digital Health, Earning Your Title Every Day, and Listening to Gen Z for Innovation

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Seattle Children's Chief Digital & Information Officer, Dr. Zafar Chaudry, about "Learning From the UK System for Digital Health, Earning Your Title Every Day, Listening to Gen Z for Innovation, and more..."

May 11, 2023

TDP 103: Henry Ford Health's Dr. Eric Makhni: How to implement Patient-Reported Outcomes (PROs) to be standard of care, How to make PROM collection easy and invisible, and The value of building your network in healthcare

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Henry Ford Health's Dr. Eric Makhni, about "How to implement Patient-Reported Outcomes (PROs) to be standard of care, How to make PROM collection easy and invisible, The value of building your network in healthcare, and more..."

May 4, 2023

TDP 102: WellSpan Health's CMIO, Dr. Alexander Petron: Harnessing Ambient Voice Tech to Tackle Staff Burnout, Balancing Patient Satisfaction with Clinician Wellbeing, Knowing "Your Why" to drive Clinical Outcomes

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with WellSpan Health's CMIO, Dr. Alexander Petron, about "Harnessing Ambient Voice Tech to Tackle Staff Burnout, Balancing Patient Satisfaction with Clinician Wellbeing, Knowing "Your Why" to drive Clinical Outcomes, and more..."

April 27, 2023

TDP 101: Froedtert Health's CMIO, Dr. Keith Woeltje: Conversational AI for Healthcare, Creating Learning Health Systems, and Proactive Decision Support to Improve Patient Care

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Froedtert Health's CMIO, Dr. Keith Woeltje, about "Conversational AI for Healthcare, Creating Learning Health Systems, Proactive Decision Support to Improve Patient Care, and more..."

April 20, 2023

TDP 100: Divurgent's CEO, Edward Marx: How a personal health scare sparked innovation, Using empathy to fuel digital health transformation & Creating “listening posts” with clinical champions

On the 100th episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Divurgent's CEO, Edward Marx, about "How a personal health scare sparked innovation, Using empathy to fuel digital health transformation, Creating “listening posts” with clinical champions, and more..."

April 13, 2023

TDP 99: KeyCare's CEO, Dr. Lyle Berkowitz: Building the 1st Virtual Care Startup Directly Partnered with Epic, Advice for Physician Entrepreneurs, and The Need For Compensation Redesign to Reduce Physician Burnout

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with KeyCare's CEO/Founder, Dr. Lyle Berkowitz, about "Building the 1st Virtual Care Startup Directly Partnered with Epic, Advice for Physician Entrepreneurs, The Need For Compensation Redesign to Reduce Physician Burnout, and more..."

April 6, 2023

TDP 98: Monument Health's former CIO/CMIO, Dr. Stephanie Lahr: Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, and Thinking Upstream to Solve For Root Problems

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Artisight's President, Dr. Stephanie Lahr, about "Transforming Healthcare Delivery With Digital Clinicians, Earning Clinician Trust Through Gradual A.I. Implementation, Thinking Upstream to Solve For Root Problems, and more..."

March 30, 2023

TDP 97: Novant Health's CHIO, Dr. Margaret Lozovatsky: How to Build the Right Culture for Digital Transformation, Connecting Technology with Clinician Needs, and Engaging Physician Skeptics

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Novant Health's Chief Health Informatics Officer, Dr. Margaret Lozovatsky, about "How to Build the Right Culture for Digital Transformation, Connecting Technology with Clinician Needs, Engaging Physician Skeptics, and more..."

March 23, 2023

TDP 96: UCHealth's CMIO, Dr. CT Lin: Measuring and Benchmarking Clinician NPS, Augmenting CDS with AI, and Making Clinical Informatics Fun (ft. Ukulele)

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UCHealth's Chief Medical Informatics Officer, Dr. CT Lin, about "Measuring and Benchmarking Clinician NPS, Augmenting CDS with AI, Making Clinical Informatics Fun, and more..."

March 16, 2023

TDP 95: University of Utah Health's CIO, Donna Roach: Maintaining a Culture of Curiosity & Innovation, Establishing the Right Governance For Your Digital Health Strategy, and How You’re a Consumer Always but a Patient Sometimes

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with University of Utah Health's Chief Information Officer, Donna Roach, about "Maintaining a Culture of Curiosity & Innovation, Establishing the Right Governance For Your Digital Health Strategy, How You’re a Consumer Always but a Patient Sometimes, and more..."

March 9, 2023

TDP 94: MUSC’s Vice Chair of Clinical Research & Applied Informatics, Dr. Heather Evans: Pioneering surgical wound monitoring, Tension between innovation and security in medical informatics, and Why Digital Health must integrate into existing workflows

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MUSC's Vice Chair of Clinical Research & Applied Informatics, Dr. Heather Evans, about "Pioneering surgical wound monitoring, The tension between innovation and security in medical informatics, Why Digital Health must integrate into existing workflows, and more..."

March 2, 2023

TDP 93: Serial Chief of Surgery, Dr. Douglas Slakey: Creating a Team of Teams to Rapidly Implement ERAS Across a Health System, Learning from the Airline Industry to Optimize Healthcare Reliability, and more...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Serial Chief of Surgery, Dr. Douglas Slakey, about "Creating a Team of Teams to Rapidly Implement ERAS Across a Health System, Learning from the Airline Industry to Optimize Healthcare Reliability, and Empowering People to do the Right Thing By Making it Easy"

February 23, 2023

TDP 92: UPMC’s VP, Clinical IT Transformation, Dr. Andrew Watson: Operationalizing Digital Health, the Evolution of Telehealth, and How Policy and Regulation Impact the Digital Health Landscape

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with UPMC's VP, Clinical IT Transformation, Dr. Andrew Watson, about "Operationalizing Digital Health, the Evolution of Telehealth, and How Policy and Regulation Impact the Digital Health Landscape"

February 16, 2023

TDP 91: Allegheny Health Network’s Chief Digital & Information Officer, Dr. Ashis Barad: Why Healthcare needs to be Designed for Consumers and not just Patients, Using Tech to Scale Trust, and Finding Clinical Champions to Win at Digital Health

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Allegheny Health Network's Chief Digital & Information Officer, Dr. Ashis Barad, about "Why Healthcare needs to be Designed for Consumers and not just Patients, Using Tech to Scale Trust, and more..."

February 9, 2023

TDP 90: RWJBarnabas Health’s Director of Digital Health, Harshal Shah: The importance of educating patients for digital transformation, understanding the complexities of the consumer journey, and more...

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with RWJBarnabas Health's Director of Digital Health, Harshal Shah, about "The importance of educating patients for digital transformation, understanding the complexities of the consumer journey, saying "Yes" to opportunities to learn & grow, and more..."

February 2, 2023

TDP 89: Former CommonSpirit Chief Information and Digital Officer Suja Chandra: Emerging Digital Health Trends, The potential for AI in healthcare, and How Big Tech is influencing Digital Health

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with CommonSpirit Health's former Chief Information & Digital Officer, Suja Chandra, about "Emerging Digital Health Trends, The potential for AI in healthcare, Big Tech's influence on Digital Health, and more..."

January 25, 2023

TDP 88: Mercy’s VP, Clinical Innovation, Dr. Damon Broyles: Why Digital/Innovation leaders must reduce burdens on healthcare staff & Incubating healthtech startups to align with community needs

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Mercy's VP, Clinical Innovation, Dr. Damon Broyles, about "Why Digital/Innovation leaders must reduce burdens on healthcare staff, Incubating healthtech startups to align with community needs, Serendipitous collisions in healthcare innovation ecosystems, and more...""

January 19, 2023

TDP 87: RWJBarnabas Health’s VP, Digital Health Systems, Brian Dobosh: Achieving Epic’s perfect 10 gold star ranking and why your EHR interoperability framework should be like an onion

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with RWJBarnabas Health's VP, Digital Health Systems, Brian Dobosh, about "Achieving Epic’s perfect 10 gold star ranking, implementing a feedback intake process to scale innovation, and why your EHR interoperability framework should be like an onion"

January 11, 2023

TDP 86: U of Iowa’s CMIO, Dr. James Blum: Practical implementation of AI and Predictive Modeling for Personalized Care, Improving Patient Access to Care, Focusing Less on Tech Specs and More on Outcomes

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with University of Iowa's CMIO, Dr. James Blum, about "Practical implementation of AI and Predictive Modeling for Personalized Care, Improving Patient Access to Care, Focusing Less on Tech Specs and More on Outcomes, and more..."

December 20, 2022

TDP 85: Atrium Health’s VP, Innovation, Todd Dunn: Building an Innovation System to Scale Impact Across a Health System, Conceptualizing a Multidimensional Consumer and Painstorming Before Brainstorming

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Atrium Health's VP of Innovation, Todd Dunn, about "Building an Innovation System to Scale Impact Across a Health System, Conceptualizing a Multidimensional Consumer, Painstorming Before Brainstorming, and more..."

December 14, 2022

TDP 84: U of New Mexico's CMIO, Dr. Dusadee Sarangarm: Leveraging Human-Centered Design and Health Literacy to Deliver Digital Experiences Your Mom Can Use and Providing Patient Education in the world of Dr. Google

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with the University of Rochester Medical Center's CMIO, Dr. Gregg Nicandri, about "VR Training to Improve Surgical Quality, Eliminating the Mouse and Keyboard to Streamline Clinical Documentation, SDoH for Equitable Access to Care"

December 8, 2022

TDP 83: U of Rochester Medical Center CMIO Dr. Gregg Nicandri: VR Training to Improve Surgical Quality, Eliminating the Mouse + Keyboard to Streamline Clinical Documentation, SDoH for Equitable Access to Care

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with the University of Rochester Medical Center's CMIO, Dr. Gregg Nicandri, about "VR Training to Improve Surgical Quality, Eliminating the Mouse and Keyboard to Streamline Clinical Documentation, SDoH for Equitable Access to Care"

November 30, 2022

TDP 82: Intermountain Healthcare's Mona Baset: Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Intermountain Healthcare's Mona Baset about "Building a Team of Automation Designers, Creating Digital Coworkers & Using Automation to Improve Empathy."

November 8, 2022

TDP 81: Catholic Health's Michael Mainiero: Using Trauma as Jet Fuel for Work, Establishing a Digital Culture, and the Importance of Empathetic Design

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Catholic Health's Michael Mainiero about "Using Trauma as Jet Fuel for Work, Establishing a Digital Culture, and the Importance of Empathetic Design"

October 25, 2022

TDP 80: Hoag’s Kathy Azeez-Narain: Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Hoag's Kathy Azeez-Narain about "Removing Friction Through Personalized Healthcare Experiences & Using Technology to Better Align Patients, Providers & Payers"

September 28, 2022

TDP Ep. 79: MultiCare's Dr. Michael Han: Urologist-turned-Chief Medical Information Officer, Connecting Care to Patients in Underserved Communities & Why Subtracting from Workflow is Necessary for Innovation

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with MultiCare's Dr. Michael Han about his journey becoming a "Chief Medical Information Officer, Connecting Care to Patients in Underserved Communities & Why Subtracting from Workflow is Necessary for Innovation"

September 14, 2022

The Digital Patient Ep. 78: Sara Vaezy: How Providence Ideates, Incubates & Spins Out Health Tech Startups and Creating Personalized Omni-Channel Consumer Experiences

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sara Vaezy about "How Providence Ideates, Incubates & Spins Out Health Tech Startups, Creating Personalized Omni-Channel Consumer Experiences & Leveraging Digital Transformation to Evolve Policy."

August 10, 2022

The Digital Patient Ep. 77: Tony Ambrozie: Applying Digital & Leadership Principles from Disney and AMEX to Transform the Healthcare Consumer Experience

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Tony Ambrozie about "Applying Digital & Leadership Principles from Disney and AMEX to Transform the Healthcare Consumer Experience.""

July 26, 2022

The Digital Patient Ep. 76: Sanjay Malaviya: Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Sanjay Malaviya about "Building the #1 Patient Safety Software Company and Why Being a People-First Company Leads to Customer Happiness."

July 19, 2022

The Digital Patient Ep. 75: Ben Chao: Launching a Health System Venture Fund, Implementing Digital Care Journeys & Leveraging Asynchronous Digital Care

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Ben Chao about "Launching a Health System Venture Fund, Implementing Digital Care Journeys & Leveraging Asynchronous Digital Care."

July 5, 2022

The Digital Patient Ep. 74: Dr. Patrick A. Woodard: Physician Tech Entrepreneur-Turned-Chief Digital Officer and What Healthcare Leaders Can Learn from Musical Orchestra

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Patrick A. Woodard about his journey as a "Physician Tech Entrepreneur-Turned Chief Digital Officer and What Healthcare Leaders Can Learn from Musical Orchestra"

June 21, 2022

The Digital Patient Ep. 73: Mike McSherry: Spinning a Digital Health Company out of a Health System and Building the Operating System for Prescribing Digital Health Apps

In this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Mike McSherry, Co-founder & CEO of Xealth about "Spinning a Digital Health Company out of a Health System and Building the Operating System for Prescribing Digital Health Apps".

June 14, 2022

The Digital Patient Ep. 72: Dr. David Houghton: Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Houghton, Medical Director, Digital Medicine & Chief, Division of Movement and Memory Disorders, Department of Neurology at Ochsner Health, about "Using Digital Health to Deliver a Better Consumer Experience than Amazon, Achieve Parity of Care and Reach Vulnerable Populations".

May 31, 2022

The Digital Patient Ep. 71: Dr. Michael Radtke: Implementing Digital Coaches for Patients, Using AI-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Michael Radtke, Associate Chief Medical Informatics Officer at Intermountain Healthcare, about "Implementing Digital Coaches for Patients, Using AI-based Voice Technology to Reduce Physician Burnout & Why Listening is the Most Important Skill for a Digital Leader".

May 17, 2022

The Digital Patient Ep. 70: Dr. David Berger: Impact of Social Determinants of Health on Digital Health Adoption & Elevating Employee Satisfaction to Improve Patient Experience

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Berger, Chief Executive Officer at University Hospital of Brooklyn at State University of New York Downstate Health Sciences University, about the "Impact of Social Determinants of Health on Digital Health Adoption, Elevating Employee Satisfaction to Improve Patient Experience & Transitioning from Clinician to Hospital Executive".

May 3, 2022

The Digital Patient Ep. 69: Dr. Denise Basow: From Editor-in-Chief of UpToDate to Ochsner Health's Chief Digital Officer, Re-building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data to Disrupt Inefficient Workflows

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Denise Basow, Chief Digital Officer at Ochsner Health, about her journey "From Editor-in-Chief of UpToDate to Ochsner Health's Chief Digital Officer, Re-building Consumer Trust Following COVID-19 & Generating Meaningful Patient Insights from Data to Disrupt Inefficient Workflows

April 26, 2022

The Digital Patient - Episode 68 - Dr. Becket Mahnke: Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Becket Mahnke, Chief Medical Information Officer at Confluence Health, about "Shifting from CMIO 2.0 to 3.0, Creating "Invisible" Technology for Patients, and Pioneering Digital Health for the Army"

April 12, 2022

The Digital Patient - Episode 67 - Dr. David Putrino: Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. David Putrino, Director of Rehabilitation Innovation at The Mount Sinai Health System, about "Using Technology to Re-humanize the Patient Experience, the Problem with Funding Healthcare Innovation with Research Grants & Being Mission-oriented vs. Compliance-oriented"

April 5, 2022

The Digital Patient - Episode 66 - Lydia Lee: Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Lydia Lee, Partner, National Digital Health Lead at KPMG about "Why Digital Health Pilots Are Doomed to Fail and How to Engage Stakeholders for Digital Transformation"

March 30, 2022

The Digital Patient - Episode 65 - Dr. Eric Wallace: Leveraging Digital Care & Telemedicine for Rural Patients and Addressing Health Disparities Impacted by Technology

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Eric Wallace, Medical Director of Telehealth at UAB about "Leveraging Digital Care & Telemedicine for Rural Patients and Addressing Health Disparities Impacted by Technology."

March 24, 2022

The Digital Patient - Episode 64 - Dr. Roberta Schwartz: Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Roberta Schwartz, Executive Vice President & Chief Innovation Officer at Houston Methodist Hospital about "Fostering an Innovation-First Culture & Developing a Digital Ecosystem to Engage Patients Across Borders."

March 17, 2022

The Digital Patient - Episode 63 - Aaron Hajart: Digital Ecosystems for Patients, Health Literacy & Chatbots

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Hajart, Chief Operating Officer and Senior Vice President for Strategy & innovation at Bergen New Bridge Medical Center, about "Digital Ecosystems for Patients, Health Literacy & Chatbots".

March 11, 2022

The Digital Patient - Episode 62 - Duska Kennedy: The Role of a Chief Digital Officer & Implementing a Digital Front Door

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Duska Kennedy, Chief Digital Officer at North York General Hospital, about "The Role of a Chief Digital Officer & Implementing a Digital Front Door".

March 2, 2022

The Digital Patient - Episode 61 - Andriana Lukich: Building a World-Class Digital Hospital for Patients

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Andriana Lukich, Director of Digital Solutions at St. Joseph's Healthcare Hamilton, about "Building a World-Class Digital Hospital for Patients".

February 15, 2022

The Digital Patient - Episode 60 - Dr. Judd Hollander: Navigating 9x Growth of Telehealth During COVID-19 and Designing the National Framework for Telehealth Measurement

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Judd Hollander, Senior Vice President of Healthcare Delivery Innovation at Thomas Jefferson University, about "Navigating 9x Growth of Telehealth During COVID-19 and Designing the National Framework for Telehealth Measurement."

February 8, 2022

The Digital Patient - Episode 59 - Dr. Claire E. Graves: From Arts & Humanities to Digitizing the Endocrine Surgery Experience

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Claire E. Graves, Endocrine Surgeon & Assistant Professor of Surgery at UC Davis, about her journey "From Arts & Humanities to Digitizing the Endocrine Surgery Experience."

January 25, 2022

The Digital Patient - Episode 58 - Dr. Abdelrahman Nimeri: Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Abdelrahman Nimeri, Section Chief for Bariatric & Metabolic Surgery and Medical director of Atrium Health Weight Management at Atrium Health, about "Drivers of Surgical Quality, Bariatric Digital Patient Engagement & Patient-Reported Outcomes."

January 18, 2022

The Digital Patient - Episode 57 - Dr. Joseph D. Whitlark: Digital Patient Engagement to Increase Patient Experience & Market Share

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Joseph D. Whitlark, Director of Robotic Surgery and Director of Thoracic Surgery at Crozer Health, about "Digital Patient Engagement to Increase Patient Experience & Market Share."

January 11, 2022

SeamlessMD Podcast - Episode 56 - Dr. Daniel Chu: Leveraging Digital Patient Engagement for Enhanced Recovery After Surgery (ERAS) & Health Literacy Strategies

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Daniel Chu, Vice Chair of Health Services Research at UAB about "Leveraging Digital Patient Engagement for Enhanced Recovery After Surgery (ERAS) & Health Literacy Strategies."

December 22, 2021

SeamlessMD Podcast - Episode 55 - Dr. Rardi van Heest: Pioneering Digital Patient Engagement for Cancer Care

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Rardi van Heest, Vice President of Medical Affairs, Research & Academics, about "Pioneering Digital Patient Engagement for Cancer Care."

December 14, 2021

SeamlessMD Podcast - Episode 54 - Dr. James Chan: Systematically Implementing Innovation for Health Systems

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. James Chan, Director of Innovation at Sault Area Hospital, about "Systematically Implementing Innovation for Health Systems."

December 7, 2021

SeamlessMD Podcast - Episode 53 - Dr. Jeffrey Blatnik: Digital Patient Engagement to Improve Hernia Surgical Quality, Patient Experience & Patient-Reported Outcomes

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jeffrey Blatnik, Assistant Professor of Surgery and Director of the Hernia Center at Washington University at St. Louis, about "Digital Patient Engagement to Improve Hernia Surgical Quality, Patient Experience & Patient-Reported Outcomes".

November 10, 2021

SeamlessMD Podcast - Episode 52 - Joe Diver: From CIO to Leading Digital Transformation for Healthcare

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Joe Diver, Director of Digital Transformation at Baystate Health, and an innovation strategy leader within TechSpring, Baystate’s Innovation Center. See the full show notes below for details.

October 26, 2021

SeamlessMD Podcast - Episode 51 - Dr. Jeffrey Gollish: Pioneering Orthopaedic Digital Patient Engagement

‍In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jeffrey Gollish, former Medical Director & Head of the Arthroplasty Program at Sunnybrook's Holland Orthopaedic & Arthritic Centre, Chair of the National Standards Committee for the Canadian Orthopaedic Association and longstanding member of the CJRR National Advisory Committee. See the full show notes below for details.

October 19, 2021

SeamlessMD Podcast - Episode 50 - Digital Patient Engagement for TAVR/TAVI

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Ms. Daniela Faykoo Martinez, registered Dietician and current Sr. Patient Education Specialist at SeamlessMD. See the full show notes below for details.

September 29, 2021

SeamlessMD Podcast - Episode 49 - Nicole Graham: Surgical Remote Monitoring to Reduce the Backlog

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Ms. Nicole Graham, Bundled Care Coordinator at Health Sciences North (HSN). See the full show notes below for details.

September 27, 2021

SeamlessMD Podcast - Episode 48 - Dr Carmine Simone: Pioneering Digital Patient Engagement in Ontario

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Carmine Simone, thoracic surgeon and Vice President of Clinical Programs at Michael Garron Hospital (MGH), Medical Lead for Covid Response at MGH, Medical Director for Integrated Programs for Sunnybrook Health Sciences Centre and MGH, and Associate professor in the Department of Surgery at the University of Toronto. See the full show notes below for details.

September 14, 2021

SeamlessMD Podcast - Episode 47 - Using Digital Patient Engagement for Spine Surgery

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Daniella Lock, BHSc, MSc, Patient Education Specialist at SeamlessMD about Using Digital Patient Engagement for Spine Surgery. See the full show notes below for details.

September 8, 2021

SeamlessMD Podcast - Episode 46 - Using Digital Patient Engagement for Robotic Bronchoscopy

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Malvina Ibrahim, RD, MHSc, Patient Education Specialist at SeamlessMD about Using Digital Patient Engagement for Robotic Bronchoscopy. See the full show notes below for details.

August 31, 2021

SeamlessMD Podcast - Episode 45 - Supporting Ontario Hospitals with Surgical Remote Monitoring

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Customer Success Manager, Jordan Finewax, about Supporting Ontario Hospitals with Surgical Remote Monitoring. See the full show notes below for details.

August 4, 2021

SeamlessMD Podcast - Episode 44 - Dr. Jay B. Shah: Healthcare Leadership & Digital Patient Engagement for Urology

In this episode of the SeamlessMD Podcast, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Jay B. Shah, Vice Chief of Staff of Stanford Health Care, a staff surgeon and associate professor of Urology at Stanford University, and the Cancer Care Program Leader for Urologic Oncology at the Stanford Cancer Center.

June 29, 2021

SeamlessMD Podcast – Episode 43 – Caroline Fanti: Surgical Remote Monitoring to Reduce ED Visits & Readmissions

SeamlessMD Podcast – Episode 43 – Caroline Fanti: Surgical Remote Monitoring to Reduce ED Visits & Readmissions

June 16, 2021

SeamlessMD Podcast - Episode 42 - How to Implement Surgical Remote Monitoring

May 19, 2021

SeamlessMD Podcast - Episode 41 - Dr. Kevin Lobdell: Surgical Remote Monitoring & Perfect Care

May 12, 2021

SeamlessMD Podcast - Episode 40 - Greg Johnsen: A.I. Chatbots for Healthcare

May 4, 2021

SeamlessMD Podcast - Episode 39 - Rush Study Review: Value of an Interactive Phone Application in an Existing Enhanced Recovery Program

April 13, 2021

SeamlessMD Podcast - Episode 38 - Penn Study Review: Engaging Patients with Text Messages to Understand Post-Op Opioid Consumption

April 6, 2021

SeamlessMD Podcast - Episode 37 - Technological advances to enhance recovery after cardiac surgery

March 23, 2021

SeamlessMD Podcast - Episode 36 - Build vs. Buy (Digital Patient Engagement)

March 16, 2021

SeamlessMD Podcast - Episode 35 - Using Digital Patient Engagement to Curb the Opioid Crisis

March 9, 2021

SeamlessMD Podcast - Episode 34 - Jason Burum: Past, Present & Future of Digital Patient Engagement

March 2, 2021

SeamlessMD Podcast - Episode 33 - How to Evaluate Digital Patient Engagement

February 16, 2021

SeamlessMD Podcast - Episode 32 - Using Digital Patient Engagement For Gynecology-Oncology

February 9, 2021

SeamlessMD Podcast - Episode 31 - Dr. Ronald Goldenberg: Physician-turned-Patient Using Digital Patient Engagement

February 2, 2021

SeamlessMD Podcast - Episode 30 - Devin Gross: Pioneering Digital Patient Engagement

January 26, 2021

SeamlessMD Podcast - Episode 29 - Using Digital Patient Engagement for Post-op Monitoring

January 19, 2021

SeamlessMD Podcast - Episode 28 - The Best Episodes of 2020

December 22, 2020

SeamlessMD Podcast - Episode 27 - Top 7 Digital Patient Engagement Myths

December 15, 2020