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December 19, 2024
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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Ash Goel, SVP, Chief Information Officer at Bronson Healthcare, about "Leadership Lessons from Mountain Climbing, Adapting to AI, Tackling Hyperspecialization in Healthcare, and more..." Click the play button to listen or read the show notes below.
Audio:
Video:
Guest(s):
- Dr. Ash Goel, Senior Vice President, Chief Information Officer at Bronson Healthcare
- Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD
Episode 122 - Show Notes:
[00:01:30] Dr. Goel's journey into healthcare, inspired by his grandfather, a renowned orthopedic surgeon, and his father's recovery from a severe road accident.
[00:03:51] The pivot to healthcare technology sparked by meeting his future wife and the challenges of practicing medicine in the late 1990s.
[00:05:08] Embracing technology in healthcare as a means to solve problems and enhance the quality of care provided to patients.
[00:06:41] Mountain climbing as a metaphor for leadership, highlighting the importance of vision, teamwork, and trust.
[00:09:20] The concept of mission accomplishment in healthcare, emphasizing collective success over individual achievement.
[00:11:04] The role of trust in healthcare, from patient recovery to technology adoption, and the importance of empathy in patient care.
[00:13:44] The potential of technology to democratize healthcare information and empower patients and providers.
[00:16:31] Addressing the challenges and opportunities of AI in healthcare, emphasizing cautious but strategic implementation.
[00:23:22] The necessity of adaptability in healthcare technology, considering rapid changes and societal impact.
[00:27:34] Experimentation and discovery as crucial components of healthcare innovation, supported by distributed model ownership.
[00:33:12] The pitfalls of hyperspecialization in healthcare and the benefits of a more integrated, team-based approach.
[00:37:22] Future outlook on healthcare delivery, stressing the importance of flexibility, patient-centered care, and open innovation.
Fast 5 Lightning Round:
1. What is your favorite book or book you've gifted the most?
"This I Believe," a collection of essays exploring personal beliefs and values. Dr. Goel mentions a particular essay edited by Jay Ellison and Dan Gediman.
2. Who is a person, either dead or alive, you'd love to meet?
Mahatma Gandhi, to understand the motivations and contradictions of his pacifism and leadership.
3. Would you rather have super speed, super strength, or the ability to read people's minds?
Super emotional intelligence, to better perceive and understand people's feelings.
4. What is something in healthcare you believe that others might find insane?
The possibility of perfect information availability for everyone to make the best healthcare decisions.
5. If you could travel back in time to any event or moment, what would it be and why?
To the moment humans realized they could communicate and share ideas, a pivotal moment for societal development.
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