TDP 129: UCI Health's CMIO, Dr. Deepti Pandita: Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, and Talking to Users Before Building

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Dr. Deepti Pandita, CMIO at UCI Health, about "Evaluating ROI for Ambient, Identifying Root Causes for Clinician Burnout, Talking to Users Before Building, and more..." Click the play button to listen or read the show notes below.
‍

Audio:

‍

Video:

‍

Guest(s):

• Dr. Deepti Pandia (@MdDeepti), Chief Medical Information Officer at UCI Health
• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

‍

‍Episode 129 - Show Notes:

‍
[00:01:02] Dr. Pandita’s journey from India to healthcare in the U.S., transitioning from internal medicine to informatics.

[00:03:06] Early encounters with technology in residency, pioneering digital solutions for on-call scheduling and handoff reports.

[00:04:29] The embrace of early electronic medical records (EMRs) systems and transitioning to a physician trainer and leader in informatics.

[00:08:11] Challenges faced by modern medical professionals with EMRs, despite being technologically adept.

[00:09:29] Implementation of an informatics immersion program for residents, becoming a required part of their training.

[00:12:21] Application of holistic care principles from internal medicine to healthcare informatics, improving system-wide health services.

[00:14:01] Current issues in clinician well-being and the limitations of ambient technologies in addressing deep-rooted burnout.

[00:16:17] The importance of engaging with users in technology development, illustrating through patient panel discussions.

[00:20:21] Real-world impacts of technology on patient care, emphasizing practical solutions over amenities.

[00:25:13] The complex calculation of return on investment (ROI) in healthcare technology, balancing immediate financial gains against long-term benefits.

[00:27:08] Recruitment considerations for healthcare professionals, where informatics capabilities play a critical role.

[00:30:12] The potential of ambient technology in healthcare and the selective applicability based on specific clinical workflows.

[00:32:26] Exploration of ambient solutions in clinical practice and its acceptance among patients and staff.

[00:35:48] The broader application of informatics across healthcare, beyond the role of a CMIO, influencing various sectors including regulatory and research.

[00:40:33] The role of mentorship in developing future leaders in healthcare technology, particularly for women.

‍

Fast 5 Lightning Round:

1. Favorite Book: "Patients Come Second" by Paul Spiegelman and Britt Berrett.
2. Person to Meet: Steve Jobs, for his innovative vision in technology and design.
3. Preferred Superpower: Ability to read minds, to better understand and advocate for patients and colleagues.
4. Belief in Healthcare: Complexity in the business of healthcare is vastly underestimated.
5. Time Travel Wish: Renaissance era, to witness the peak of innovation and technological advancement.