TDP 138: UVM's Drs. McEntee & Stinnett-Donnelly: Assessing AI Scribes via Crossover Comparison, Why AI needs more Patient Safety Research before use on Clinical Care, and How to Sunset Old Tech Processes

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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Drs. Rachel McEntee, CMIO, and Justin Stinnett-Donnelly, Associate VP, Business Owner for Inpatient and Ancillary Applicationsfor at University of Vermont Health Network, about "Assessing AI Scribes via Crossover Comparison, Why AI needs more Patient Safety Research before use on Clinical Care, How to Sunset Old Tech Processes, and more..." Click the play button to listen or read the show notes below.
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Audio:

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Video:

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Guest(s):

• Dr. Rachel McEntee, CMIO at University of Vermont Health Network
• Dr. Justin Stinnett-Donnelly, Associate VP, Business Owner for Inpatient and Ancillary Applications at University of Vermont Health Network
• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

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‍Episode 138 - Show Notes:

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[00:00:17] Introduction of Dr. Rachel McEntee and Dr. Justin Stinnett-Donnelly, detailing their roles at the University of Vermont Health Network and their backgrounds in internal medicine and informatics;

[00:01:26] Dr. Stinnett-Donnelly shares his journey from aspiring electrophysiologist to embracing population health and quality of care through informatics;

[00:03:39] Dr. McEntee explains how a requirement to attend Epic meetings during her residency sparked her interest in informatics, emphasizing system optimization and clinician well-being;

[00:07:21] Discussion on the evolution of medical documentation from paper to electronic health records (EHRs), and its impact on medical training and patient care;

[00:10:36] Exploration of ambient voice technology for documentation in healthcare, detailing a crossover comparison of two solutions to identify the best fit for their needs;

[00:13:16] Reflections on the selection process and outcomes of implementing ambient documentation technology, highlighting its impact on reducing clinician burnout;

[00:18:44] Thoughts on the future of ambient technology in healthcare, focusing on maintaining clinician autonomy while integrating advanced tools;

[00:21:43] Strategic considerations for expanding the use of ambient technology across different specialties, ensuring that technology adoption is closely aligned with clinician needs and patient care standards;

[00:24:54] Examination of other AI use cases in healthcare, assessing their return on investment and potential overhyped technologies;

[00:34:25] Discussion on eliminating outdated healthcare processes, and the challenge of adapting to new technologies while maintaining effective patient care.

[00:39:07] How UVM has implemented the SAFe agile methodology to enhance their IT project management, including creating a new role: the Business Relationship Partner to ensure a direct connection between IT teams and specific departments;

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Fast 5 Lightning Round:‍

1. Favorite Book: Dr. Rachel McEntee loves "Ender's Game" by Orson Scott Card, while Dr. Justin Stinnett-Donnelly recently enjoyed Walter Isaacson's biography of Elon Musk.
2. Person to Meet: Dr. McEntee wishes to meet Benjamin Franklin, and Dr. Stinnett-Donnelly would choose Thomas Edison.
3. Preferred Superpower: Dr. McEntee would choose super strength, and Dr. Stinnett-Donnelly would opt for super speed.
4. Belief Others May Find Insane: Dr. McEntee thinks the continued use of fax machines in healthcare is insane, and Dr. Stinnett-Donnelly is astounded by the persistence of pagers.
5. Last TV Show/Movie: Dr. McEntee watched "Leave the World Behind" on Netflix, and Dr. Stinnett-Donnelly viewed "Society of the Snow."