TDP 125: Baptist Health’s CDIO, Aaron Miri: Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, and Consolidating Tech Stack for Efficiency

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On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and marketing colleague, Alan Sardana, chat with Aaron Miri, Chief Digital & Information Officer at Baptist Health, about "Empowering Clinicians to Develop with Low-Code Tools, When It's Better to Partner with a Startup v. Rely on the EHR, Consolidating Tech Stack for Efficiency, and more..." Click the play button to listen or read the show notes below.
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Audio:

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Video:

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Guest(s):

• Aaron Miri (@AaronMiri), Chief Digital & Information Officer at Baptist Health
• Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

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‍Episode 125 - Show Notes:

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[00:00:07] Introducing Mr. Miri, his extensive experience in healthcare technology, and his roles in influential organizations.

[00:01:05] Mr. Miri's transition from a budding medical student to a tech enthusiast, sparked by his early coding adventures.

[00:02:02] The pivotal moment leading Mr. Miri to blend his medical background with technology, aiming to digitize healthcare records.

[00:03:28] Mr. Miri's passion for technology as a means to enhance healthcare delivery, making processes smarter, faster, and more efficient.

[00:04:03] The evolution of Mr. Miri's career from software development to leadership, fostering team growth and innovation.

[00:07:49] Baptist Health's strategic shift towards productization, emphasizing internal product development for operational efficiency.

[00:08:42] Embracing citizen development at Baptist Health, enabling medical staff to code with low-code tools to solve operational problems creatively.

[00:12:05] Implementing open scheduling for patients, a testament to Baptist Health's commitment to enhancing patient access and satisfaction.

[00:14:17] The significance of AI in modernizing patient communication and operational workflows at Baptist Health.

[00:16:51] Mr. Miri's innovative approach to visualizing the IT landscape for the board, leading to significant application consolidation.

[00:19:29] The strategic importance of maintaining strong relationships with various stakeholders during system consolidation.

[00:22:17] Navigating the decision between waiting for EHR updates versus adopting third-party solutions for immediate improvements.

[00:25:41] Envisioning the future of healthcare with fewer hospitals, focusing on preventive care and community health.

[00:30:11] Discussing the potential of blockchain and zero trust architecture in securing patient identity and enhancing interoperability.

[00:34:35] The challenge of driving adoption of advanced technologies like blockchain in healthcare, hindered by understanding and trust issues.

[00:36:36] Exploring beyond EHR limitations, urging startups to innovate in untapped areas of healthcare technology.

[00:39:29] The role of Chief Digital Officers in fostering an ecosystem for innovation within health systems.

[00:41:55] Encouraging hands-on technology development among clinicians to address operational inefficiencies.

[00:45:16] Promoting a culture of innovation at Baptist Health, where staff are empowered to develop and implement their solutions.

[00:48:00] The importance of mentorship and education in preparing the next generation of healthcare IT professionals.

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Fast 5 Lightning Round:

1. Favorite Book: "Drive" by Daniel Pink.
2. Person He'd Love to Meet: John F. Kennedy.
3. Preferred Superpower: Super speed.
4. Something in Healthcare Others Might Find Insane: The foundational role of billing systems in healthcare.
5. Time Travel Wish: Witnessing the early days of the DARPA net.