SeamlessMD Blog
Explore healthcare innovation, industry best practices, conversations on digital patient care, company news, and more.
For bariatric surgery programs, the clinical procedure itself is often the most predictable part of the patient experience. What’s far more complex – and far more fragile – is everything that happens before a patient ever reaches the operating room.
In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."
In this special solo episode, hosts Joshua Liu, MD and Alan look back on their trip to Chicago for Becker's 2026 Annual IT + RCM Conference. They share the week's adventures, their first in-person Digital Patient meetup, and their own experiments with AI agents. They also go through standout ideas from speakers at Ochsner, Rush, Northwestern and more: why a human in the loop isn't enough, the burnout risk of practicing at the top of your license, why pilots don't automatically scale, why healthcare needs to get better at turning technology off, and more...
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Anna Schoenbaum, DNP, RN, NI‑BC, Vice President and Chief Digital Applications Officer at Penn Medicine, about "What Happens When Nurses Start Charting Out Loud for AI, The 3-Tier Rule for When AI Needs a Human in the Loop, Why More Communication Won't Fix AI Adoption, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Brian Hasselfeld, MD, Executive Medical Director, Digital Health and Innovation at Johns Hopkins Medicine, about "Why AI Is a Labor Transformation, Not a Tech Shift, How Hopkins Governs AI Without Grinding to a Halt, and Who Gets the Productivity Gain with AI, and more..."
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Jonathan Witenko, System Director, Digital Transformation at Lee Health, about "Why Ambient AI Stalls the Moment It Leaves the Ambulatory Clinic, Why He Stopped Waiting for the Perfect Smart Room, 60-Second Pitches to Get Your Project Funded, and more..."
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Reetu Singh, MD, FACHE, MBA, CPHQ, Senior Vice President and System Chief Medical Officer at Saint Francis Health System, about "Why to Shop for Digital Tools the Way You Shop at Home Depot, the Hidden Cost of Standardizing Patient Care, the Signal That Beats Every Dashboard Metric, and more...
On this episode of The Digital Patient, Dr. Joshua Liu, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with David Kunstman, MD, Associate Chief Medical Information Officer at Essentia Health, about "The Voice Agent Epic’s Agent Factory Built in Under a Day, Why Faster Builds Mean Faster Mistakes, Why Ambient AI Is Care Redesign, Not Documentation, and more..."
Some surgical patients at NBRHC now have access to 24/7 clinician-approved AI support through the recent launch of Seamless Answers — a conversational AI feature within the SeamlessMD platform. This launch places NBRHC among a small group of health systems worldwide offering patients a safe, clinician-approved AI assistant as part of their care.
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Matt Kull, Chief Information and Digital Officer at Inova Health, about "Why the Five-Year Vendor Contract Is Dead, Catching AI Model Drift Without Doubling Headcount, How to Protect Trust with Good Governance, and more..."
On this episode of The Digital Patient, Joshua Liu, MD, Co-founder & CEO of SeamlessMD, and colleague, Alan Sardana, chat with Muhammad Siddiqui, Chief Digital and Information Officer at Reid Health, about "Being 2nd to Go-Live with Epic’s Emmie AI, Epic Gold Stars 2 to 10 in Six Months, How AI Can Scale Dysfunction if You're Not Careful, and more..."