Southlake Health (Southlake), a 500-bed hospital in Newmarket, Ontario, is known for prioritizing innovative, patient-centered care. Building on the success of SeamlessMD for knee replacement surgeries, Southlake expanded the platform to hip replacement patients at the end of 2023, achieving remarkable improvements in patient outcomes.
Key Achievements:
- ⬇️ 12.8% Average Length of Stay: Improving patient flow
- ⬇️ 85.7% 30-Day Readmissions: Ensuring safer recoveries at home
- ⬇️ 35.3% 30-Day ED Visits: Alleviating pressure on emergency departments
- ✅ 54.6% Same-Day Discharge Rate: Reducing the surgical waitlist
The SeamlessMD platform provides patients with a digital companion that offers personalized pre- and post-operative education, 24/7 access to evidence-based resources, real-time monitoring tools, and early intervention alerts. These features empower patients and enable Southlake’s care teams to monitor recovery progress and intervene promptly when needed.
Dr. Patrick Gamble, Orthopedic Surgeon at Southlake, shares:
“Implementing SeamlessMD for hip replacement surgeries has been a game changer for our orthopedics program. Patients now have personalized guidance throughout their surgical journey, resulting in better compliance and significantly reduced readmissions.”
Southlake’s success underscores the value of digital care platforms in improving patient outcomes while streamlining hospital operations.
Read the full case study to learn more about how SeamlessMD is transforming hip surgery care at Southlake Health.