Healthcare News & Views

New UAB Study Finds Use of Patient Engagement Technology Varies By Patient Demographics

July 27, 2021
By
seamless

This study on the “Disparities in Perioperative Use of Patient Engagement Technologies - Not All Use is Equal,” published in the Annals of Surgery by Lauren Theiss, M.D. discusses the association of patient-level characteristics on the use of patient engagement technology during the perioperative period. SeamlessMD is an example of a digital patient engagement platform that guides patients from pre-surgery preparation through post-surgery recovery using their own devices (e.g. smartphone, tablet, computer). 

Here is an excerpt from The University of Alabama at Birmingham’s (UAB) news forum summarizing UAB’s results examining disparities in perioperative use of SeamlessMD:

As patient engagement technologies are increasingly used, it remains unclear who uses, and does not use, these technologies. So, the team of researchers conducted a retrospective cohort study of patients undergoing elective colorectal surgery who enrolled in a patient engagement technology at UAB. Ultimately, the study suggests that patient use of a patient engagement technology around surgery differs significantly by patient sex, race/ethnicity, and insurance status. Specifically, male patients, patients who are not privately insured, and Black patients were less likely to activate and use the technology.

These results reveal the importance of addressing the disparities in patient-level characteristics prior to the implementation of such technologies. Determining the root causes of low adoption rates amongst the specified populations can help healthcare providers and patients receive the full benefit of patient engagement technology, leading to the desired surgical outcomes. 

New UAB Study Finds Use of Patient Engagement Technology Varies By Patient Demographics

Posted by:
seamless
on
July 27, 2021

This study on the “Disparities in Perioperative Use of Patient Engagement Technologies - Not All Use is Equal,” published in the Annals of Surgery by Lauren Theiss, M.D. discusses the association of patient-level characteristics on the use of patient engagement technology during the perioperative period. SeamlessMD is an example of a digital patient engagement platform that guides patients from pre-surgery preparation through post-surgery recovery using their own devices (e.g. smartphone, tablet, computer). 

Here is an excerpt from The University of Alabama at Birmingham’s (UAB) news forum summarizing UAB’s results examining disparities in perioperative use of SeamlessMD:

As patient engagement technologies are increasingly used, it remains unclear who uses, and does not use, these technologies. So, the team of researchers conducted a retrospective cohort study of patients undergoing elective colorectal surgery who enrolled in a patient engagement technology at UAB. Ultimately, the study suggests that patient use of a patient engagement technology around surgery differs significantly by patient sex, race/ethnicity, and insurance status. Specifically, male patients, patients who are not privately insured, and Black patients were less likely to activate and use the technology.

These results reveal the importance of addressing the disparities in patient-level characteristics prior to the implementation of such technologies. Determining the root causes of low adoption rates amongst the specified populations can help healthcare providers and patients receive the full benefit of patient engagement technology, leading to the desired surgical outcomes. 

Recent news from SeamlessMD

239: Saint Francis' CMO Dr. Reetu Singh: Why to Shop for Digital Tools the Way You Shop at Home Depot, the Hidden Cost of Standardizing Patient Care, and the Signal That Beats Every Dashboard Metric
September 3, 2026

239: Saint Francis' CMO Dr. Reetu Singh: Why to Shop for Digital Tools the Way You Shop at Home Depot, the Hidden Cost of Standardizing Patient Care, and the Signal That Beats Every Dashboard Metric

Learn More
238: Essentia Health’s ACMIO Dr. Dave Kunstman: The Voice Agent Epic’s Agent Factory Built in Under a Day, Why Faster Builds Mean Faster Mistakes, and Why Ambient AI Is Care Redesign, Not Documentation
September 1, 2026

238: Essentia Health’s ACMIO Dr. Dave Kunstman: The Voice Agent Epic’s Agent Factory Built in Under a Day, Why Faster Builds Mean Faster Mistakes, and Why Ambient AI Is Care Redesign, Not Documentation

Learn More
NBRHC among the first in the world to give patients safe, clinician-approved AI support around the clock
August 31, 2026

NBRHC among the first in the world to give patients safe, clinician-approved AI support around the clock

Learn More