Healthcare Innovation Stories

Cornwall Community Hospital Expands its Digital Portfolio by Adding SeamlessMD for Pre and Post-Surgical Monitoring

March 14, 2022
By
seamless

Patients can now virtually access pre- and post-op surgical care from the convenience of their home

Cornwall, Ontario – March 14, 2022 – Cornwall Community Hospital (CCH) has launched SeamlessMD, a Digital Patient Engagement platform used by hospitals and health systems across North America, to improve the surgical patient experience.

The hospital will implement SeamlessMD across several surgical service lines including Total Hip and Knee Replacement, Shoulder, Breast, Colorectal, and for all Emergent General Surgery.   

With SeamlessMD, patients undergoing surgery at CCH are guided from pre-surgical preparation through post-surgical recovery via personalized education, progress-tracking, and post-op symptom monitoring using their own device (e.g. smartphone, tablet, computer).

After surgery while recovering at home, patients can access education and self-report data such as pain scores, symptoms, range-of-motion, and share photos of their wounds through the platform remotely.

Providers at CCH can monitor patients on dashboards allowing for personalized care recommendations and faster intervention from the surgical care team if necessary.

Increased engagement with surgical patients through SeamlessMD will also help to reduce hospital length of stays, readmissions and Emergency Department visits.

“With SeamlessMD, patients are empowered to take charge of their own care, as the platform provides the tools to effectively self-manage at home,” explains Dr. Chris Raynor, Orthopedic Surgeon at CCH. “This can help patients feel less anxious, more engaged, prepared and connected to their care team.”

CCH will also be the first hospital in Canada to integrate SeamlessMD with its Cerner Electronic Health Record (EHR) using SMART on FHIR technology – the latest EHR interoperability framework. This integration will allow CCH to streamline patient enrollment and monitoring on SeamlessMD from right within the Cerner patient chart.

“SeamlessMD is an important technology that aligns well with our mission to provide an exceptional care experience for every patient. Its implementation, as well as CCH being the first hospital in Canada to integrate it with its electronic health record, also highlights the hospital’s commitment to being an innovative leader in health care delivery,” adds Dr. Raynor.

“We are excited to collaborate with CCH as the hospital continues to demonstrate exemplary leadership in healthcare innovation,” Dr. Joshua Liu, CEO at SeamlessMD. “As we navigate through the COVID-19 pandemic, we remain dedicated to protecting the health and safety of our community through the delivery of effective virtual care, and are grateful for the ongoing support provided by Ontario Health.”

 

About Cornwall Community Hospital

Cornwall Community Hospital (CCH) provides a full range of bilingual acute inpatient, outpatient and community mental health and addiction services to residents throughout the City of Cornwall, the United Counties of Stormont, Dundas and Glengarry, and the Mohawk First Nation of Akwesasne. With 165 beds, over 1200 staff and 180 physicians, CCH is the largest hospital outside of Ottawa in Eastern Ontario and provides several critical and innovative health care services in the region. In 2019, CCH was accredited by Accreditation Canada with Exemplary Standing, the highest designation attainable awarded to an organization that attains the highest level of performance.

For more information on CCH, please visit www.cornwallhospital.ca

 

About SeamlessMD

SeamlessMD provides the #1 digital patient engagement platform used by hospitals and health systems to elevate the patient experience, improve outcomes and lower costs. Patients access digital care plans on their smartphones, tablets or computers and are guided through their health conditions or treatments via reminders, education and progress tracking. Providers receive alerts, monitor patients and access analytics to deliver better care. SeamlessMD is directly integrated with Epic and Cerner. Health systems such as Trillium Health Partners, William Osler Health System and Sunnybrook use SeamlessMD to improve patient satisfaction while reducing hospital length of stay, readmissions, and costs.


For more information and to see SeamlessMD in action, please visit: www.seamless.md

Alan Sardana
Marketing Lead
SeamlessMD
Email: alan@seamless.md  
Tel: 647-462-7877

Cornwall Community Hospital Expands its Digital Portfolio by Adding SeamlessMD for Pre and Post-Surgical Monitoring

Posted by:
seamless
on
March 14, 2022

Patients can now virtually access pre- and post-op surgical care from the convenience of their home

Cornwall, Ontario – March 14, 2022 – Cornwall Community Hospital (CCH) has launched SeamlessMD, a Digital Patient Engagement platform used by hospitals and health systems across North America, to improve the surgical patient experience.

The hospital will implement SeamlessMD across several surgical service lines including Total Hip and Knee Replacement, Shoulder, Breast, Colorectal, and for all Emergent General Surgery.   

With SeamlessMD, patients undergoing surgery at CCH are guided from pre-surgical preparation through post-surgical recovery via personalized education, progress-tracking, and post-op symptom monitoring using their own device (e.g. smartphone, tablet, computer).

After surgery while recovering at home, patients can access education and self-report data such as pain scores, symptoms, range-of-motion, and share photos of their wounds through the platform remotely.

Providers at CCH can monitor patients on dashboards allowing for personalized care recommendations and faster intervention from the surgical care team if necessary.

Increased engagement with surgical patients through SeamlessMD will also help to reduce hospital length of stays, readmissions and Emergency Department visits.

“With SeamlessMD, patients are empowered to take charge of their own care, as the platform provides the tools to effectively self-manage at home,” explains Dr. Chris Raynor, Orthopedic Surgeon at CCH. “This can help patients feel less anxious, more engaged, prepared and connected to their care team.”

CCH will also be the first hospital in Canada to integrate SeamlessMD with its Cerner Electronic Health Record (EHR) using SMART on FHIR technology – the latest EHR interoperability framework. This integration will allow CCH to streamline patient enrollment and monitoring on SeamlessMD from right within the Cerner patient chart.

“SeamlessMD is an important technology that aligns well with our mission to provide an exceptional care experience for every patient. Its implementation, as well as CCH being the first hospital in Canada to integrate it with its electronic health record, also highlights the hospital’s commitment to being an innovative leader in health care delivery,” adds Dr. Raynor.

“We are excited to collaborate with CCH as the hospital continues to demonstrate exemplary leadership in healthcare innovation,” Dr. Joshua Liu, CEO at SeamlessMD. “As we navigate through the COVID-19 pandemic, we remain dedicated to protecting the health and safety of our community through the delivery of effective virtual care, and are grateful for the ongoing support provided by Ontario Health.”

 

About Cornwall Community Hospital

Cornwall Community Hospital (CCH) provides a full range of bilingual acute inpatient, outpatient and community mental health and addiction services to residents throughout the City of Cornwall, the United Counties of Stormont, Dundas and Glengarry, and the Mohawk First Nation of Akwesasne. With 165 beds, over 1200 staff and 180 physicians, CCH is the largest hospital outside of Ottawa in Eastern Ontario and provides several critical and innovative health care services in the region. In 2019, CCH was accredited by Accreditation Canada with Exemplary Standing, the highest designation attainable awarded to an organization that attains the highest level of performance.

For more information on CCH, please visit www.cornwallhospital.ca

 

About SeamlessMD

SeamlessMD provides the #1 digital patient engagement platform used by hospitals and health systems to elevate the patient experience, improve outcomes and lower costs. Patients access digital care plans on their smartphones, tablets or computers and are guided through their health conditions or treatments via reminders, education and progress tracking. Providers receive alerts, monitor patients and access analytics to deliver better care. SeamlessMD is directly integrated with Epic and Cerner. Health systems such as Trillium Health Partners, William Osler Health System and Sunnybrook use SeamlessMD to improve patient satisfaction while reducing hospital length of stay, readmissions, and costs.


For more information and to see SeamlessMD in action, please visit: www.seamless.md

Alan Sardana
Marketing Lead
SeamlessMD
Email: alan@seamless.md  
Tel: 647-462-7877

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