We are excited to share the results of a recent case study led by Dr. Friedrich Boettner, an orthopaedic surgeon and specialist in minimally invasive knee and hip replacement surgery at the Hospital for Special Surgery (HSS).
Dr. Boettner identified several patient workflow challenges that could be solved using technology, including more comprehensive patient education, remote patient monitoring, and more effective methods for collecting validated PRO survey data (e.g. KOOS Jr, HOOS Jr, VR-12, HAAS).
To address these challenges, Dr. Boettner implemented SeamlessMD as part of its Total Hip and Knee Program to achieve the following results:
- • 98% patient activation rate
- • 97% of patients engaged with post-op digital check-ins
- • 69% PRO survey response rate for Hip Replacement
- • 75% PRO survey response rate for Knee Replacement
- • 43% of patients self-reported avoiding at least 1 phone calls
“SeamlessMD has been an integral part of our digital transformation for total joint replacement patients – helping us improve the patient experience through interactive patient education, remote patient monitoring and automated PRO data collection. This technology enables outstanding patient care by collecting valuable patient-reported outcomes data for continuous quality improvement.” – Dr. Friedrich Boettner, Orthopaedic Surgeon, Hospital for Special Surgery
So far, patients love the SeamlessMD experience. One particular knee replacement patient shared:
“My concern when I left the hospital was that I was on my own for a month…that was a very scary feeling for me! Having this app helped me feel connected and safe, if that makes sense. I knew I was still in your radar and would have help at any time it was needed. I can’t put a price tag on the peace of mind that gave me, because that too, is part of the healing process. I am very grateful for all of my medical attention and will be highly recommending Dr. Boettner and his team to everyone!” – Knee Replacement Patient at HSS