SeamlessMD Qualified to OTN’s Vendor of Record for Surgical Virtual Patient Engagement Solutions

Ontario hospitals can now procure, implement and scale SeamlessMD’s patient engagement technology more quickly

December 18, 2017 – TORONTO, CANADA – After a competitive evaluation process, the Ontario Telemedicine Network (OTN) has qualified SeamlessMD as one of three vendors on a new Ontario Vendor of Record (VOR) for mature and market-tested patient engagement technologies that standardize surgical pathways and improve health outcomes. This allows OTN to accelerate the spread of proven, robust patient engagement technology for patients and providers across Ontario.

A rigorous process was applied to qualify SeamlessMD, with a specific focus on selecting virtual care solutions proven to improve the patient experience, decrease length of stay, reduce readmissions and decrease surgical cancellations. An innovation procurement approach was used to establish a VOR arrangement, accessible by all 14 of Ontario’s Local Health Integration Networks (LHINs) and the health and community care providers within these LHINs.

This VOR – which can be accessed through OTN’s Innovation Centre at — will enable these organizations to acquire and deploy these virtual care solutions more efficiently because the requirement for an open competitive procurement has been satisfied and therefore the length of the procurement process is significantly reduced.

SeamlessMD’s patient engagement and quality improvement platform is already used at Ontario hospitals including the University Health Network, Sunnybrook Health Sciences Centre, the Ottawa Hospital, and Sinai Health System.

“By leveraging this Vendor of Record, Ontario healthcare organizations will be able to more quickly access validated solutions like SeamlessMD, which contribute to improved patient experience, decreased length of stay, reduced readmissions, and decreased surgical cancellations,” says Dr. Ed Brown, CEO, OTN. “Qualifying SeamlessMD as one of three vendors on the VOR reflects OTN’s drive to help healthcare organizations deliver the highest quality patient care.”

“With SeamlessMD on the Vendor of Record, Ontario hospitals will be able to leverage technology to elevate the patient experience and drive better health outcomes more quickly. This is an incredible milestone for the Ontario healthcare system, and it is an honour to be the only Canadian company selected by OTN as part of this initiative to advance patient care forward,” says Dr. Joshua Liu, CEO, SeamlessMD and Chair, Joule Innovation Council for the Canadian Medical Association.

About SeamlessMD

SeamlessMD provides the leading Patient Engagement and Quality Improvement platform for health systems to deliver value-based models of care, including Enhanced Recovery After Surgery (ERAS), Perioperative Surgical Home (PSH), prehabilitation, readmissions prevention, bundled payments and Patient Reported Outcome (PRO) data collection. Research completed by academic medical centers has shown SeamlessMD to reduce hospital length of stay, readmissions, ER visits, and costs. Accessible via smartphone, tablet or computer, the SeamlessMD platform keeps patients on track from preparation through recovery with reminders, video-based education, progress tracking and PRO data collection. Providers can access real-time dashboards to measure compliance and outcomes, intervene sooner for patients at-risk and drive quality improvement across the organization. For more information, please visit:

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