Patient Accessibility
60-80
Average Patient Age
90%
Patient Activation
80%
Remain Engaged After 2 Weeks
50%
Caregiver Enrollment
Best Practices for High Patient Engagement
SeamlessMD utilizes cutting-edge interactive technology to improve patient self-care through simple, action-oriented, tailored and accessible education. We use a design strategy that combines the best of the fields of health literacy, adult education and online accessibility.
Surgery is very, very confusing. The way we've presented the information to patients before hasn’t been very good. SeamlessMD helps us do it better. It’s constantly engaged with patients... There’s an incredible education library that is there that’s very much picture based. Very visual instead of being text heavy. That patients can help understand how to take the bowel prep, how to change an ostomy. So that’s there, and that takes some of the load off of the nurses that we have in terms of education.
Dr. Daniel Chu
ERAS Medical Director and Colorectal Surgeon, UAB Medicine
Design Features
Health literacy universal precautions
Grade 6 level plain language throughout
Simple step-by-step illustrations
Bite-sized, real-time messaging
Multiplatform Access
Color blind testing
Contrast Testing
F-shaped inverted pyramid content to fit online reading patterns
Caregiver Enrollment
Multiplatform Access
Patients can access SeamlessMD on their smartphone, tablet, and/or computer.
Patient Friendly
SeamlessMD meets the latest health literacy guidelines (e.g. Grade 6 reading level), is accessibility tested (e.g. color-blindness), and supports multiple languages.
Keeps Family Engaged
50% of patients enroll a caregiver to follow along their journey.
Continuous Improvement
SeamlessMD conducts weekly patient interviews, reviews weekly in-app feedback, and applies data science to millions of patient interactions on the platform for partners to continuously improve care.
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