Digital Patient Podcast

SeamlessMD Podcast - Episode 1 - Company Origins

June 2, 2020
By
seamless
>> Watch episode 2: Digital Patient Engagement For ERAS

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

Video:

In the inaugural episode of the SeamlessMD Show, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, discuss the company backstory, how Dr. Liu was introduced to Patient Safety, Quality and Readmissions, technology early adopters, and other fun stories from "the come up". See the full show notes below for details.

Guest(s): Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 1 – Show notes:

[00:35] Defining the purpose of the SeamlessMD Show;

[03:10] How Dr. Joshua Liu learned about Patient Quality, Safety, and Readmissions;

[03:45] Dr. Liu's first tech startup venture;

[09:20] How SeamlessMD operates as a high-performing interdisciplinary team and how physicians learn complementary skills to stay competitive and remove silos in the hospital;

[10:20] Dr. Liu's first mentor: Dr. Howard Abrahms (@HowardBAbrams), Division Head of General Internal Medicine (GIM) at UHN – inspired Josh to learn how to reduce readmissions;

[11:30] Next36 startup incubator – how the founders met and launched SeamlessMD;

[15:55] SeamlessMD's original intended use case: Heart Failure;

[20:00] Early adopter: Dr. Carmine Simone (@CarmineSimon), Thoracic surgeon, Chief of the Department of Surgery and Co-program Medical Director of the Surgery Health Service at the Michael Garron Hospital;

[22:11] Early adopter: Dr. Liane Feldman (@lianefeldman), Professor of Surgery and Chief of the Division of General Surgery at McGill University, and Chair of the Enhanced Recovery Task Force  at the Society of American Gastrointestinal & Endoscopic Surgeons (SAGES);

[22:30] How SeamlessMD learned about Enhanced Recovery After Surgery (ERAS) and became one of the 1st patient engagement platforms to deliver ERAS pathways;

[25:30] The importance of patient accessibility in a digital patient engagement platform;

[27:15] Shoutout: Denice Koo MHSc, Director of Patient Education at SeamlessMD;

[30:55] That time SeamlessMD considered making SeamlessMD pet-friendly with "Seamless Pets"; and

[33:00] How SeamlessMD has adapted its platform for the COVID-19 era with COVID-19 patient and employee screening & is helping hospitals restart surgery faster and safer

SeamlessMD Podcast - Episode 1 - Company Origins

Posted by:
seamless
on
June 2, 2020
>> Watch episode 2: Digital Patient Engagement For ERAS

Subscribe on: RSS | SPOTIFY | APPLE PODCAST | GOOGLE | BREAKER | ANCHOR

Video:

In the inaugural episode of the SeamlessMD Show, Dr. Joshua Liu, Co-founder & CEO at SeamlessMD, and marketing colleague, Alan Sardana, discuss the company backstory, how Dr. Liu was introduced to Patient Safety, Quality and Readmissions, technology early adopters, and other fun stories from "the come up". See the full show notes below for details.

Guest(s): Dr. Joshua Liu (@joshuapliu), Co-founder & CEO at SeamlessMD

Episode 1 – Show notes:

[00:35] Defining the purpose of the SeamlessMD Show;

[03:10] How Dr. Joshua Liu learned about Patient Quality, Safety, and Readmissions;

[03:45] Dr. Liu's first tech startup venture;

[09:20] How SeamlessMD operates as a high-performing interdisciplinary team and how physicians learn complementary skills to stay competitive and remove silos in the hospital;

[10:20] Dr. Liu's first mentor: Dr. Howard Abrahms (@HowardBAbrams), Division Head of General Internal Medicine (GIM) at UHN – inspired Josh to learn how to reduce readmissions;

[11:30] Next36 startup incubator – how the founders met and launched SeamlessMD;

[15:55] SeamlessMD's original intended use case: Heart Failure;

[20:00] Early adopter: Dr. Carmine Simone (@CarmineSimon), Thoracic surgeon, Chief of the Department of Surgery and Co-program Medical Director of the Surgery Health Service at the Michael Garron Hospital;

[22:11] Early adopter: Dr. Liane Feldman (@lianefeldman), Professor of Surgery and Chief of the Division of General Surgery at McGill University, and Chair of the Enhanced Recovery Task Force  at the Society of American Gastrointestinal & Endoscopic Surgeons (SAGES);

[22:30] How SeamlessMD learned about Enhanced Recovery After Surgery (ERAS) and became one of the 1st patient engagement platforms to deliver ERAS pathways;

[25:30] The importance of patient accessibility in a digital patient engagement platform;

[27:15] Shoutout: Denice Koo MHSc, Director of Patient Education at SeamlessMD;

[30:55] That time SeamlessMD considered making SeamlessMD pet-friendly with "Seamless Pets"; and

[33:00] How SeamlessMD has adapted its platform for the COVID-19 era with COVID-19 patient and employee screening & is helping hospitals restart surgery faster and safer

Recent news from SeamlessMD

TDP 201: Fairview Health Service’s Dr. Sameer Badlani: Creating New Platforms for Healthcare Delivery, Bringing Retail-Quality Experiences to Healthcare, and Proven Frameworks for Evaluating Tech Value
November 13, 2025

TDP 201: Fairview Health Service’s Dr. Sameer Badlani: Creating New Platforms for Healthcare Delivery, Bringing Retail-Quality Experiences to Healthcare, and Proven Frameworks for Evaluating Tech Value

Learn More
TDP 200: Sutter Health’s CMIO Dr. Veena Jones: Scaling Ambient AI for Real-World ROI, Involving Patients to Design AI Inbox Responses that Actually Work, and Moving Beyond Pajama Time to True Fulfillment
November 11, 2025

TDP 200: Sutter Health’s CMIO Dr. Veena Jones: Scaling Ambient AI for Real-World ROI, Involving Patients to Design AI Inbox Responses that Actually Work, and Moving Beyond Pajama Time to True Fulfillment

Learn More
Halton Healthcare Launches Innovative Palliative Care Digital Pathway to Support Patients at Home
November 7, 2025

Halton Healthcare Launches Innovative Palliative Care Digital Pathway to Support Patients at Home

Learn More