Healthcare Innovation Stories

PRESS: New system for surgical patients helps them prepare, recover faster

March 2, 2015
By
phil

A new computerized system, designed to help patients prepare for their operations before surgery and to help monitor their recovery afterwards, is proving to be highly effective.The Toronto East General Hospital tested the platform, called SeamlessMD, in a trial involving 70 thoracic surgery patients that began December 2013. The test had already resulted in fewer missed appointments.It also reduced patient anxiety – not a minor task, when patients are often worried sick about appointments, preparing for the OR and conducting wound-care in the weeks following surgery.“We surveyed 30 of the patients, and we got a 100 percent satisfaction rate,” said Mari Iromoto, director of improvement and innovation at Toronto East General.Iromoto noted that in a three-month timeframe prior to the trial, there were six appointment cancellations for the three participating surgeons. By contrast, during the trial of patients using the app, there were zero no-shows.Read more at Canadian Healthcare Technology.

PRESS: New system for surgical patients helps them prepare, recover faster

Posted by:
phil
on
March 2, 2015

A new computerized system, designed to help patients prepare for their operations before surgery and to help monitor their recovery afterwards, is proving to be highly effective.The Toronto East General Hospital tested the platform, called SeamlessMD, in a trial involving 70 thoracic surgery patients that began December 2013. The test had already resulted in fewer missed appointments.It also reduced patient anxiety – not a minor task, when patients are often worried sick about appointments, preparing for the OR and conducting wound-care in the weeks following surgery.“We surveyed 30 of the patients, and we got a 100 percent satisfaction rate,” said Mari Iromoto, director of improvement and innovation at Toronto East General.Iromoto noted that in a three-month timeframe prior to the trial, there were six appointment cancellations for the three participating surgeons. By contrast, during the trial of patients using the app, there were zero no-shows.Read more at Canadian Healthcare Technology.

Recent news from SeamlessMD

TDP 211: Penn Medicine’s CHIO Dr. Sri Adusumalli: Introducing Positive Friction to Prevent Automation Bias, Monitoring AI Safety at Scale, and How AI will Impact the Future Healthcare “Front Door”
January 8, 2026

TDP 211: Penn Medicine’s CHIO Dr. Sri Adusumalli: Introducing Positive Friction to Prevent Automation Bias, Monitoring AI Safety at Scale, and How AI will Impact the Future Healthcare “Front Door”

Learn More
TDP 210: UT Health’s ACMIO Dr. Tomi Kolade: The Unconventional Metric he uses to Measure Value for Informatics Tools, Reducing Knowledge Gaps to Improve EHR Usage, and Why AI Adoption is a People Problem
January 6, 2026

TDP 210: UT Health’s ACMIO Dr. Tomi Kolade: The Unconventional Metric he uses to Measure Value for Informatics Tools, Reducing Knowledge Gaps to Improve EHR Usage, and Why AI Adoption is a People Problem

Learn More
How Canadian Hospitals Are Transforming Patient Care with Digital Care Journeys
January 5, 2026

How Canadian Hospitals Are Transforming Patient Care with Digital Care Journeys

Learn More