What is Patient Engagement?
Patient engagement is the process by which patients become invested in their own health. Encouraging patients to effectively engage in their care plans presents an enormous opportunity to reduce costs, improve outcomes, and extend people's lives. This "Patient Engagement Gap" represents one of the largest opportunities to better quality of care. The New England Healthcare Institute recently published a major research publication that estimated this opportunity at over $290 billion for the U.S. alone.
Can we leverage technolgies?
And what technologies do patients have?
To engage patients, clinicians can leverage technology to deliver the necessary information to patients at the right time through mediums they are familiar with. Currently, many hospitals support patient engagement via patient portals and electronic libraries of health content on mobile and web. But what percentage of patients have smartphones?
According to comScore, mobile pentration in USA has reached 65% at in the end of 2013. And research consistently shows that patients aged 65 and over use the Internet regularly and are comfortable using patient portals to access medical records online, in-fact 83% of U.S. seniors think that they should have full access to their electronic health records but only 28% actually do. (2013 Accenture Consumer Survey on Patient Engagement)
What about caregivers?
One other underutilized member of the care team is the caregiver. While patients may not have access to technology, the caregivers generally do. Caregivers rely on the internet and mobile technologies to help them manage their own health and that of their loved ones. 72% of caregivers have looked online for some kind of health information.
SeamlessMD's Patient Engagement Solution
SeamlessMD provides an enterprise healthcare platform for hospitals, surgery centers and clinics to deliver patient engagement, remote monitoring and analytics across surgical episodes of care. Available on smartphones, tablets and computers, our platform guides patients through pre-op and post-op care plans by delivering timely reminders, tracking patient-reported outcomes and monitoring for signs of complications. We leverage this data to help providers monitor patients remotely and measure and improve patient adherence, outcomes and satisfaction. Contact us to discuss your program goals and evaluate your business case. Our solutions team will demonstrate how to enhance your patient experience, improve outcomes and lower costs.
To see how we can improve surgical outcomes within your organization, please contact us for a live demo