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Compliance And Security


Learn How SeamlessMD Keeps Your Data Safe and Secure



Your trust is important to us.

We understand that your patients' medical information is personal and private and we are dedicated to maintaining the integrity and privacy of all protected health information (PHI). We meet all U.S. and Canadian health data privacy requirements and use the same encryption standards as banks and federal governments. At SeamlessMD we take data security very seriously and meet or exceed all requirements established in the Health Insurance Portability and Accountability Act (HIPAA) and the Personal Health Information Protection Act (PHIPA).


WHAT ARE HIPAA & PHIPA PRIVACY AND SECURITY RULES?

HIPAA is the federal Health Insurance Portability and Accountability Act of 1996. The primary goal of the law is to make it easier for people to keep health insurance, protect the confidentiality and security of healthcare information and help the healthcare industry control administrative costs. The Privacy Rule is balanced so that it permits the disclosure of health information needed for patient care and other important purposes. The Security Rule specifies a series of administrative, physical, and technical safeguards for covered entities and their business associates to use so they can assure the confidentiality, integrity, and availability of electronic protected health information. More information is available on the official HIPAA Website.

The Personal Health Information Protection Act, 2004 is an Ontario law that governs the collection, use and disclosure of personal health information within the health sector. The object is to keep personal health information confidential and secure, while allowing for the effective delivery of health care. Under this legislation, persons and organizations that provide health care are collectively known as health information “custodians". More information is available on the official PHIPA Website.


PRIVACY AND DATA ENCRYPTION

To ensure all Protected Health Information (PHI) in transmission and in storage is protected from being compromised or maliciously accessed, SeamlessMD uses secure data storage on HIPAA and PHIPA-compliant servers and uses Encrypted SSL data transmission connections, exceeding the standards set by HIPAA’s Privacy Rule.


ACCOUNT SECURITY AND ACCESS

SeamlessMD ensures your PHI and health data is safe with built in access controls, and auditing / tracking features. Every login and action performed is tracked and captured.

The doctor-patient partnership is founded on trust and we built our solution with that in mind. SeamlessMD is 100% committed to never jeopardizing that relationship by ensuring the security and privacy of your PHI stored on our platform.

If you have any questions, please contact us.
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Seamless acts like front-line customer relations to answer any questions that my patients have. My patients feel more connected to me and they self-manage much better than before.

Carmine Simone – Chief of Surgery, Toronto East General Hospital


If you are a patient and need help with the program, please contact support@seamless.md