Ambulatory Surgery Centers

#1 Platform For Patient Engagement & Education

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Play video to see how the SeamlessMD Patient App works

Ambulatory Surgery Centers

#1 Platform for Patient Engagement & Education

Play video to see how the SeamlessMD Patient App works
Partnered with leading surgery centers to improve patient care

How SeamlessMD Works

How SeamlessMD Works

Patient Engagement

Guide patients before and after procedures on their smartphone, tablet or computer.

Interactive Education

Deliver procedure-specific care plans, including exercise videos, reminders, to-do lists, and evidence-based education

Track Patient Progress

Collect Patient-Reported Outcomes across the episode, such as pain, compliance and validated surveys (PROMIS, HOOS, KOOS, etc.)

Track Patient Satisfaction

Automatically collect and review patient experience and satisfaction data.

Analytics & Reporting

Analyze aggregate data through custom reports and dashboards to accelerate quality improvement.

EHR Integration

Use standalone or integrate with your EHR – SeamlessMD is the only patient engagement technology validated by both Epic and Cerner for integration.

Michael Garron Hospital Logo

Reduce Patient Cancellations

"Prior to implementing the digital reminders and log, our team had 6 pre-operative failures (3 patients failed to stop anticoagulation, 2 failed to bring information to pre-operative visit and 1 patient was a "no show")... After implementation of the mobile application, there were 0 pre-operative failures… Patient satisfaction surveys indicate 100% of users were happy with the product."
CaseStudy SeamlessMD TEGH MGH
Rush University Medical Center Logo

Increase Procedure Volumes by offering Safer Surgery

Learn how Rush used SeamlessMD to achieve ↓70% surgical site infections (SSIs) and ↓$2,300+ cost per surgery.
UAB Medicine Logo

UAB partners with SeamlessMD to make safe, same-day colorectal surgery possible

“Surgery is often a confusing and overwhelming process for patients... Our patients can stay connected on their desktops, laptops and mobile devices with SeamlessMD so they are engaged with the recovery process both before and after surgery.”
Dr. Daniel Chu
Dr. Daniel Chu
ERAS Medical Director, UAB Medicine

PARTNER STORY:

Using Technology to Engage Patients

PARTNER STORY:

Using Technology to Engage Patients and Reduce LOS

UAB Medicine Logo

UAB partners with SeamlessMD to make safe, same-day colorectal surgery possible

“Surgery is often a confusing and overwhelming process for patients... Our patients can stay connected on their desktops, laptops and mobile devices with SeamlessMD so they are engaged with the recovery process both before and after surgery.”
Dr. Daniel Chu
Dr. Daniel Chu
ERAS Medical Director, UAB Medicine
Sunnybrook Health Sciences Centre Logo

Improve Patient & Family Experience

“It has been exciting to work with SeamlessMD to expand our strategy for patient- and family-centred care and improve the patient experience and health outcomes. With the use of myHip&Knee, patients are receiving focused education and recommendations at the right time in their recovery enabling them to better self-manage, monitor their progress and seek help when needed.”
Dr. Jeffrey Gollish
Dr. Jeffrey Gollish
Medical Director, The Holland Centre, Sunnybrook Holland Orthopaedic & Arthritic Centre

Sunnybrook’s partnership with SeamlessMD was recognized by Health Standards Organization as a leading practice for “Excellence in Patient Engagement for Patient Safety”.

Rodriguez Hip & Knee - logo

Collect Patient Reported Outcomes & Patient Feedback

“With SeamlessMD I’m able to make the patient experience more tailored to them. It’s a powerful platform that helps me automate my patient engagement across the patient journey, from pre-op preparation to post-op recovery. I also have a lot of older patients who bring in their caregivers, so I can liaise with and involve them through SeamlessMD’s platform.”
Dr. Senastian Rodriguez
Dr. Sebastian Rodriguez-Elizalde
Orthopedic Surgeon, Humber River Hospital

 

Results with SeamlessMD:

  • 98% patient activation rate
  • 82% patients complete digital check-ins
  • 96% patients would recommend SeamlessMD
  • 97% feel less worried before surgery
  • 32% use SeamlessMD to avoid calls to the surgeon’s office

Patient Testimonials

Patient Testimonials

Felt more connected to care team
“Made me feel like (the hospital) was with me the whole way. I never feel alone. I still feel like they are part of my recovery.”
Addressed concerns earlier
“It covered all concerns I had regarding my knee surgery. Was easy to use and not very time consuming. Thank you so much!”
Reduced anxiety during recovery
“It was reassuring to know that I was on track in the healing process. I’m truly thankful for this program!”
Caught complication earlier
“My incision developed a hematoma and as soon as the program got this data, it instructed me to contact my provider. He responded within minutes of receipt. Made me feel well taken care of!”
Differentiated patient experience
“It answers virtually all of the questions for someone who has never had this surgery before. Whoever designed Seamless.MD put a huge amount of thought into its design and content. i found it to be a difference maker in staying informed!”
Empowered to track recovery
“It felt like I had access to the physician in some form. It allowed me to benchmark myself for pain and meds - which seems obvious, but without the app it is doubtful that a patient would write down what they are taking for pain, or what they are feeling for pain on a daily basis.”

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Why Providers Love SeamlessMD

Why Providers Love SeamlessMD

“Our patients are happier, less anxious, and feel more connected to our care team. SeamlessMD works synergistically with Epic to streamline our workflow, leading to improved staff and patient satisfaction."
Kristin Doster
EVP Cardiovascular Services, Hospital Sisters Health System
"SeamlessMD has clearly improved our ability to educate our patients both before and after their procedures. The enthusiasm surrounding this platform has translated into rapid implementation of our Enhanced Recovery After Surgery pathways. The SeamlessMD Team has also provided us with invaluable post-implementation support."
Cheryl Crisafi
Cheryl Crisafi
Nurse Coordinator, Heart & Vascular Program, Baystate Health
"Surgery is very, very confusing. The way we presented the information to patients before hasn’t been very good. SeamlessMD helps us do it better. Patients feel like they're engaged with the whole recovery process."
Dr. Daniel Chu
Dr. Daniel Chu
ERAS Medical Director & Colorectal Surgeon, UAB Health System