Six years ago, after reaching the peak of frustration towards avoidable readmissions due to lack of engagement and patient monitoring, and sought to build a better way. Along the journey, we’ve heard all of the challenges providers face with the patient experience. For example:
• Patients receive a stack of paper instructions for how to prepare for surgery. These instructions are often lost, forgotten, or difficult to follow. Pre-operatively, poor compliance leads to avoidable cancellations and patients poorly optimized for surgery.
• While in-hospital, Enhanced Recovery protocols such as early mobilization, demand even more patient engagement. However, limited time for patient education and a lack of data indicating who is compliant and who is not, ultimately yields poor compliance with your protocols – leading to longer lengths of stay.
• Finally, patients are discharged into “a black hole” with limited support for recovery beyond a single phone call. Without the data, providers do not have reliable ways to track patient recovery and intervene sooner for signs of complication. This produces avoidable ER visits and readmissions.
With a particular focus on diminishing challenges, SeamlessMD provides the technology platform used by the leading health systems to engage, monitor, and optimize patients for better outcomes. Our partners have achieved incredible results, and receive rave reviews from patients. With the continued shift towards value-based care, you can trust SeamlessMD to improve care and outcomes – additional staff time not required.