Patient Accessibility

90%

Patient Activation

80%

Remain Engaged After 2 Weeks

25%

Caregiver Enrollment

60-80

Average Patient Age
SeamlessMD utilizes cutting-edge interactive technology to improve patient self-care through simple, action-oriented, tailored and accessible education. We use a design strategy that combines the best of the fields of health literacy, adult education and online accessibility.

Design Features

Health literacy universal precautions
Grade 6 level plain language throughout
Simple step-by-step illustrations

Large font
Positive role-modeling videos
WCAG 2.0 Level AA
Bite-sized, real-time messaging
Multiplatform Access
Color blind testing
Contrast testing
Screen reader friendly
F-shaped inverted pyramid content to fit online reading patterns
Caregiver enrollment

Multiplatform Access

Patients can access SeamlessMD on their smartphone, tablet, and/or computer.

Patient Friendly

SeamlessMD meets the latest health literacy guidelines (e.g. Grade 6 reading level), is accessibility tested (e.g. color-blindness), and supports multiple languages.

Keeps Family Engaged

35% of patients choose to enroll a caregiver to follow along their journey.

Best Practices for High Patient Engagement

Below is a podcast episode featuring Denice Koo, MHSc, Director of Patient Education at SeamlessMD about how SeamlessMD incorporates best practices in Patient Education and Health Literacy into the patient user experience.

icon-play

Watch podcast episode (1:02:00)

Continuous Improvement

SeamlessMD conducts weekly patient interviews, reviews weekly in-app feedback, and applies data science to millions of patient interactions on the platform for partners to continuously improve care.

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